Provides technical consulting services to clients in the discipline of system architecture and component integration; ensures that technical solutions solve business problems; possesses a much broader range of business and technical expertise; translates business requirements into technical requirements and assists other team members in designing and implementing solutions.
Essential Job Functions
* Works independently within a business area and assists at the enterprise level to influence the technical decisions during all phases of the project (Technical). * Knows relevant issues and considerations in selecting both technical software packages and vendors including capabilities, clients who have installed them, and user experiences with them (Technical). * Designs and constructs interfaces across platforms (Technical). * Provides consulting support to projects during the vision and strategy, architecture, and development phases (Methodology). * Leads a team of 6-10 resources (company, client and third-party resources) in area of expertise to conclusion of a project phase (Management). * Provides input in identifying issues and considerations for selecting business application packages and vendors (Business). * Manages client expectations and balances the needs of the company and clients to ensure satisfaction for both (Relationship Management). * Influences decisions and project direction at the executive level (Relationship Management). * Performs consultative selling and leverages business through superior delivery skills, client relations and subject matter expertise (Leverage). * Participates in proposal efforts and sales calls (Leverage). * Provides leadership and work guidance to less experienced personnel (Leadership). * Communicates in formal presentation settings including medium to large sized groups of key decision makers at the executive level; tailors presentations to needs and interests of the audience. Develops articles and white papers covering areas of expertise (Communication).
* Bachelor's degree or equivalent combination of education and experience * 7+ years of Salesforce experience * Bachelor's degree in a related field preferred * Six or more years of consulting experience with technical architecture analysis and design * Three to five years of additional relevant experience in one or more technical specialty areas * Experience working with company, client , and/or equivalent vendor-mandated methodology * Experience working with the client's enterprise products, services, and strategies * Experience working with at least two technical platforms and associated integration techniques
* Good technical infrastructure performance modeling and benchmarking skills * Salesforce Certifications * Strong communication skills * Ability to deal with and resolve ambiguity * Ability to anticipate problems and take decisive action, giving regard to the impact on both the client and the company * Ability to adjust personal style to different situations * Willingness to travel
* Office environment * May require evening or weekend work
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