Salesforce Applications Analyst
Woodland Hills, CA

Job Description

RESPONSIBILITIES:

* Resolve application issues.
* Provision user accounts.
* Execute data hygiene activities.
* Train Salesforce users and trainers on newly built features, reporting and upgrades.
* Planning and analysis of user requirements to design, configure and administer SFDC including but not limited to APEX code and supporting test classes, Visualforce pages, custom objects/fields, validation rules, process builder, page layout, permissions and workflow rules.
* Document and maintain processes, policies, application configuration and help related materials for users.
* Keep up-to-date on new Salesforce and 3rd party application products, features and functionality to recommend and apply improvements to internal business challenges.
* Initiate, plan and execute projects and other assigned tasks as delegated

QUALIFICATIONS:

* Bachelor's Degree in Computer Science, Information System or related fields.
* 3+ years intense Salesforce experience in Salesforce.com administration and analysis.
* Excellent written and verbal communication and interpersonal skills.
* Ability to perform in a fast-paced, fast-changing work environment.
* Ability to work cross-functionally and learn quickly.
* Working experience of SFDC lightning migration is a plus.
* Experience in software or SaaS industry is a plus
* Demonstrated salesforce administration/configuration and reporting analytics.
* Experience running projects from initiation to completion with minimal oversight
* A process before tools approach to problem solving
* Working knowledge of 3rd party integrations and Appexchange packages including but not limited to Marketo, DocuSign, GainSight, Apttus, Conga and FinancialForce.
* Customer services oriented.
* A positive attitude and enthusiasm to get things done
* Creative approach to problem solving.
* Ability to assist in creation of functional and prepare technical specifications.
* Must embrace in learning, sharing knowledge and working with changing technology.
* A team player who can collaborate with our internal team and other cross functional teams.
* Excellent analytical, technology, communication and problem-solving skills.