Job Directory Salesforce Administrator

Salesforce Administrator
Fairfax, VA

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Job Description

Position Information

Department Office of the Provost Alternate Department Description

Enrollment Management

Criminal Background Check Standard Background Check, Financial Background Check Motor Vehicle Background Check Yes Statement of Economic Interest Restricted Position? No, is eligible for layoff or severance benefits. Job Category Classified Staff Role (State) Job Title Information Technology Specialist III Working Title Salesforce Administrator Job Type Full-Time Position Number 02890z Recruit Number STF9293 Working Hours 8:30am - 5:00pm Location Fairfax, VA Other Location Pay Band Payband 6 Salary Commensurate with education and experience. Web Announcement

Salesforce Administrator

The Salesforce Administrator is a key member of the enrollment management division, providing front line support of Salesforce including: support of daily operations, configuration changes, reporting, training, troubleshooting and working with stakeholders to ensure that applications meet their current and evolving needs. The Salesforce Administrator must have a deep technical understanding of the Salesforce platform and its capabilities and will be expected to make recommendations regarding the ongoing Salesforce deployment.

The Salesforce Administrator will report to the Director of Enrollment Management and be responsible for day to day support and maintenance of Mason's Salesforce platform. This role will collaborate with IT staff, client stakeholders and end users to support, enhance and expand Salesforce operations and adoption. For the end users, the Salesforce Administrator will provide operational support as well as focused and ongoing training.


* Oversight of the integration and development of the university SalesForce platform, focused on supporting the business processes within the Provost Office;
* Create and maintain views, reports and dashboards;
* Provide training for users of the SalesForce platform;
* Perform various other duties, some of a supervisory nature, as deemed appropriate by the employee's supervisor or his/her superiors.

Required Qualifications:

* Bachelor's degree, or equivalent combination of education/experience;
* Deep technical understanding of the Salesforce platform and its capabilities;
* Experience with Demand Tools and/or Salesforce Data Loader;
* Demonstrated ability to understand and/or anticipate organizational needs and translate them into technical requirements;
* Experience with Informatica Cloud (or equivalent ETL tool);
* Salesforce Lightning Connector and relational databases.

Preferred Qualifications:

* Demonstrates experience as Salesforce Admin
* SFDC Administrator Certification preferred (or equivalent experience).

Special Instructions to Applicants

For full consideration, applicants must apply at; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

For Full Consideration, Apply by: May 8th, 2019 Posting Date 04/24/2019 Job Close Date Open Until Filled? Yes Telework Friendly? Yes Mason Ad Statement

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason's Annual Security and Fire Safety Report is available at

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