Salesforce Administrator
New York, NY

Job Description

About Us

Born out of frustration with the traditional cash register business, ShopKeep was designed by a retailer with a noble aim: to rescue independent business owners from the nightmare of archaic point of sale systems, and replace it with something beautiful, simple and affordable. It turned out that by doing this, we were giving our fellow merchants a fighting chance against the big guys. So we kept doing it.

Today, our mission is simple: Empower independent business owners to dream big and fight smart. We're doing this by disrupting the industry through our cloud-based architecture, amazing customer care and intuitive software that delivers the data small business owners need to run a smarter business.

At ShopKeep, we've been successful because of our awesome team that believes small businesses make up the heart of our communities.

About This Role

You will love this position if you are ready to take on the challenge of administering a Salesforce org of over 150 users. Reporting to the Director of Sales Operations, this role will be focused on launching new products and processes for sales and marketing teams. We're looking for an experienced Salesforce Administrator that is excited and passionate about building easy to use user experiences and collecting great data.

What You Will Do

* Manage and build security management, object customizations, process automations, and app installations in our Salesforce instances
* Maintain and manage user permissions and access for over 150 users
* Create and modify Salesforce automation, primarily using Salesforce declarative tools
* Provide QA support for change sets, app updates, and instance updates
* Assist with data exports, imports through data loader and deliver reporting and dashboards for leadership
* Provide both 1:1 and group training for new processes or interfaces across teams
* Research and assist in deployment of new tools and applications that integrate our Salesforce instance

What You Need

* 3-4 years of experience as a Salesforce Administrator
* Experience deploying and leveraging Salesforce Lightning
* Ability to collaborate and provide feedback to peers and leadership
* Experience with building reporting, formula fields, and change management
* Experience delivering Salesforce training in a one-on-one and/or group setting
* In depth expertise in creating workflow rules and process builder flows
* Experience integrating Salesforce AppExchange tools
* Experience with data modeling, custom objects, permissions, SOQL queries is a plus
* Salesforce Admin (201) required and Dev (401) certification preferred
* Experience with Apex or Visualforce is preferred

Benefits

We provide the essentials…

* Medical, Dental, and Vision Insurance
* Flexible PTO Policy
* Commuter Benefits
* 401k Match

...and the fun-damentals:

* Catered Meals
* Happy Hours
* Beer Fridge
* Stocked Snack Shelf

Still have energy to burn?

* Meditation Sessions
* Massage Therapy
* Standing Desks

ShopKeep is an Equal Opportunity employer.