The Salesforce Administrator will be responsible for managing the day-to-day demands of supporting our field users currently using Salesforce. Along with daily support, this position will also be involved with the monthly enhancement releases which includes the planning, development, testing, deployment, and support for the new enhancements.
* Ability to configure objects, page layouts, workflows, reports, and dashboards * Manage a process to deploy updates, enhancements, and new system functionality * Work with management and internal stakeholders to ensure that the configuration supports business requirements * Creates and executes test and verification scenarios with development teams for new or revised functionality * Participates in UAT testing * Assists in updating/enhancing functional architectures * Provide status for all assignments and clearly escalate impediments * Works with the development team on new Force.com platform projects * Develops or augments process flows, documents manual support procedures, and creates user guides and training materials, when appropriate
* Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests * Must demonstrate exceptional verbal and written communication skills * Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes * A solid understanding of Salesforce.com best practices and functionality * Experience working in and implementing Lightning * Sales Cloud experience * Service Cloud experience * Community Cloud/Partner Community experience * Process Builder * Workflow Rules * AppExchange Packages * Dataloader experience * Declarative programming, Lightning design system * Salesforce Mobile application, configuration and support
* Minimum two years of experience as a Salesforce.com administrator * Salesforce.com Admin certified * Proven ability to design and implement new processes and facilitate user adoption. * Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows and custom views * Strong data management abilities * A documented history of successfully driving projects to completion * Previous experience working in a SCRUM or agile environment preferred
About Globe Life
Globe Life (formerly known as Torchmark Corporation) provides various life and health insurance products, and annuities.