Work location can be either in London (day shift) or remote in the U.S. covering the 3rd shift (10PM - 7AM PST)
The Review Solutions Technician joins a Relativity support team that performs search term formatting and search execution, executes queued requests, and provides basic technical support and troubleshooting.
What You'll Do:
* Execute project-specific tasks in Relativity, Equivio, and Lighthouse proprietary tools at direction of senior team members * Analyze, format and optimize search terms and search requests * Perform quality control processes * Assist in developing and documenting workflows * Perform tasks as client deadlines and business needs dictate * Perform administrative Relativity functions (e.g., user creation, database setup, and importing/exporting * Supports internal process improvement initiatives * Accurately scope incoming work and estimate timelines * Resolve basic client-facing technical support and troubleshooting
What You'll Need:
* Must be able to work either in the London office (day shift) or remote in the U.S. covering the 3rd shift (10PM - 7AM PST) * Either a bachelor's degree or demonstrated facility in ediscovery and related tools * Background in logic, mathematics, or linguistics a strong plus * Understanding of search syntax and techniques * Experience in ediscovery with proficiency in document review hosting platforms such as Relativity a strong plus * Relativity Certified Administrator or SQL experience a plus * Strong analytical skills, problem solving skills, and resourcefulness * Exceptional attention to detail and strong organizational skills * Expert level PC user * Strong initiative to provide support across the company to complete common goals * Drive and passion to see jobs executed efficiently and without error * Ability to balance many priorities and to remain calm under pressure * Ability to be a team player and to collaborate with the various teams across the company * Willingness to adapt to a rapidly changing environment and requirements * Ability to work in a fast-paced environment and manage competing priorities * Adherence to processes and procedures while remaining results-oriented * Willing to work off schedule as business demands
About Lighthouse eDiscovery
Lighthouse eDiscovery provides technology-enabled e-discovery services for companies and law firms.