Revenue Systems Business Manager
Lawrence, MA

Job Description

Description

Revenue Systems Business Manager

Primary Location: MA-MALawrence-280 Merrimack St

Function:Finance

Description

The MENTOR Network is a Revenue Systems Business Manager to be the owner of Revenue Cycle Systems, including third party software and internally-developed systems. The manager uses experience and knowledge and works with field operations, field finance and the SSC to identify opportunities for processing and reporting improvements and efficiencies, acts as liaison with TMN IT and third party system providers to ensure that revenue cycle system transactional processing and reporting requirements are met and identifies and drives process improvements and efficiencies through automation and integration of systems.

* Understands the company organizational structure and revenue cycle. Supports field finance, operations and SSC to facilitate implementation and maintenance of systems that provide efficient and effective revenue capture, billing, collections and cash applications.
* Manages team that performs business updates to the AR and workflow systems and maintains and supports internally developed revenue systems.
* Current third party systems include but are not limited to Avatar AR, Oracle AR, Advisor AR, Biscom, AR Workflow (Salesforce), Waystar Clearinghouse
* Current internally developed systems include but are not limited to Denial Workflow, Cash Log and a transactional QA database.
* Facilitates the identification, development and implementation of revenue cycle automation.
* Facilitates the identification, development and implementation of revenue cycle system integration.
* Participates in the evaluation of software and makes recommendations for enhancements to existing software and/or implementation of new software
* Acts as liaison with third party system providers and TMN IT.
* Stays abreast of third party system provider roadmaps and provides input based on TMN requirements and opportunities for additional automation and process improvements.
* Participates in RFP process for revenue system services, including definition of requirements and analysis of responses.
* Makes recommendations and creates business cases and models to support system upgrades and systems development and/or implementation.
* Identifies areas for system, reporting and process improvements.
* Understands and ensures applicable internal controls are met.

SUPERVISORY RESPONSIBILITIES

* Manages direct reports including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities

Qualifications:

What we ask of you:

* Bachelor's degree in related field required, Master's preferred.
* Minimum 7 years revenue systems experience required
* Minimum 3 years management/supervisory experience required
* Experience in Health and Human Services industry preferred
* Experience working in a large, geographically distributed environment preferred
* Strong communication skills, both verbal and written
* Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures
* Ability to think conceptually using creative, comparative and inductive reasoning to apply to existing concepts or to define new concepts
* Comfort with data requirements and related data activities
* Ability to work collaboratively with business, building and developing effective business relationships
* Broad technical awareness coupled with general business process design aptitude
* Possesses and stays abreast with knowledge about relevant software.

What we offer you:

In addition to extensive professional development opportunities, we offer a full range of benefits:

* Competitive compensation/benefits package including 401(k) with company matching
* A rewarding, family-oriented work environment with some of the best co-workers you could ask for
* Competitive Paid Time Off & Holiday Pay
* Dynamic work environment, no day is ever the same as the next
* Advancement opportunities within our nation-wide Network

Founded in 1980, The MENTOR Network is a national network of local human services providers. Our shared service center in Lawrence, MA, supports the finance, HR, and IT operations for our ~30,000 employees who serve ~30,000 individuals in 36 states. We have a great work environment and you'll be surrounded with a strong and supportive team of peers, leaders and colleagues. When you join The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Apply today to become a part of our growing, mission-driven organization!

EOE/AAE

What we ask of you:

* Bachelor's degree in related field required, Master's preferred.
* Minimum 7 years revenue systems experience required
* Minimum 3 years management/supervisory experience required
* Experience in Health and Human Services industry preferred
* Experience working in a large, geographically distributed environment preferred
* Strong communication skills, both verbal and written
* Demonstrated aptitude towards problem identification, resolution and comprehension and interpretation of technical procedures
* Ability to think conceptually using creative, comparative and inductive reasoning to apply to existing concepts or to define new concepts
* Comfort with data requirements and related data activities
* Ability to work collaboratively with business, building and developing effective business relationships
* Broad technical awareness coupled with general business process design aptitude
* Possesses and stays abreast with knowledge about relevant software.

What we offer you:

In addition to extensive professional development opportunities, we offer a full range of benefits:

* Competitive compensation/benefits package including 401(k) with company matching
* A rewarding, family-oriented work environment with some of the best co-workers you could ask for
* Competitive Paid Time Off & Holiday Pay
* Dynamic work environment, no day is ever the same as the next
* Advancement opportunities within our nation-wide Network

Founded in 1980, The MENTOR Network is a national network of local human services providers. Our shared service center in Lawrence, MA, supports the finance, HR, and IT operations for our ~30,000 employees who serve ~30,000 individuals in 36 states. We have a great work environment and you'll be surrounded with a strong and supportive team of peers, leaders and colleagues. When you join The MENTOR Network, you'll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Apply today to become a part of our growing, mission-driven organization!

EOE/AAE