Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.
Visit us at www.accenture.com.
About Accenture Operations:
Accenture Operations is a leader in process outsourcing industry recognized by key industry analysts. For five years in a row, the International Association of Outsourcing Professionals (IAOP) has named Accenture the No. 1 global outsourcing service provider. We are strategic partner to many international customers and have a client-focused culture characterized by strong and enduring relationships with more than 400 of the world's leading companies.
We provide BPO services to client operations in 150 countries and 45+ languages and provide infrastructure services to clients in 49 countries and 20 languages. We have our market leading 10 focus offerings in business process outsourcing (F&A, Marketing, Talent & HR, Supply Chain, Procurement, Network, Life Sciences, Utilities, Credit Services, Health Admin and Care Management) and leading infrastructure service offerings in infrastructure consulting, infrastructure management, cloud and security.
About Accenture Operations Research Program:
Our research and development program focuses on creating business value for our clients by embedding Artificial Intelligence solutions in our cross-industry offerings like Finance & Accounting, Marketing, Supply Chain, Talent HR and industry-specific offerings like Health, Network, Utilities, and Credit Services.
The research and development group operates in a global collaborative model across Bangalore, Delhi, and Mumbai (India), San Jose (USA) along with strategic internal partnership with Accenture Technology (including Technology Labs), Accenture Digital (including advanced analytics) and key research alliances with universities like MIT, Stanford University, CMU, Columbia University, UIUC, and UC Berkeley.
As we create new services embedded in our offerings by leveraging machine learning, machine reasoning, natural language processing, predictive and advanced structured and unstructured data analytics, our research and development group undertakes strategic projects that will disrupt and shape the future of offerings and build prototypes that demonstrate how advances in technology will change the way we do business in the next 2 to 5 years.
About the role:
The Research and Development team in Operations follows a multi-pronged approach for project execution: from adapting existing assets like Accenture Insight Platform to Operations use cases, exploring third-party and open source solutions for speed to execution and for specific use cases, engage in fundamental research to develop novel solutions. We leverage the vast global network of Accenture to collaborate with Accenture Tech Labs, Accenture Open Innovation and Accenture Analytics for creating solutions.
The R&D manager will work as part of an R&D lead's team, help create and lead projects, represent the team with clients, work with business subject matter experts and technology delivery teams to deliver strategic AI-powered products and services from design to execution.
The R&D manager works on the entire lifecycle of a research and development project - defining the design with the R&D lead, collaborating with business experts for business understanding, supporting business value potential identification, managing research consultants and platform engineers and working with technology teams for prototyping and client pilot implementations.
The R&D manager is also expected to contribute to Accenture's internal and external publications and be co-author with lead researchers on publications in leading journals and participation in relevant conferences.