Release Engineer
Parsippany, NJ

Job Description

What does a great Release Engineer do?

As a Release Engineer in Enterprise Payments Solutions (EPS) group, you will be responsible for coordinating product releases. We are looking for a Release Engineer, who has experience in all aspects of a SDLC, using various methodologies and who will help us continue our values of providing a high-quality experience for our customers, while working in a collaborative, dynamic and fun environment. This role is a key contributor to process change roll outs, including change management, notifications, and end-user training. The role includes cross departmental coordination, quality and reporting.

As a Release Engineer, you will:

* Review Enterprise Payment Solutions (Dovetail) Software configuration changes to ensure alignment with release management procedures and policies
* Ensure EPS product (Dovetail) capabilities are integrated with minimal disruption to client solutions in development and in production
* Generate change discrepancy reports, following up with project teams for remediation
* Craft Releases, Packages and Tasks in Jira for work assignment and tracking
* Build software branches in Mercurial, following Dovetail naming conventions
* Build and maintain Product and Client release notes
* Work with Build Engineering and Tooling to coordinate test environment and tooling changes
* Plan, communicate and monitor release statuses. Identify and manage risks for projects as assigned
* Deliver part or all of the release artifacts to clients
* Monitor SDLC compliance by investigating and resolving anomalies in Jira and Mercurial
* Development and modification of Workflows and Screens in JIRA
* Ensure good communication within the project team, including the functional, release, and migration teams
* Establish and maintain release management reports and project dashboards
* Schedule release meetings, publishing the agenda
* Manage Release action items, monitoring progress to completion
* Gain Release partner consensus on release content and go/no go decisions
* Induct new hires to the Dovetail Software Change Management process

Basic Qualifications for Consideration:

* Familiar with standard software development concepts, practices, and procedures with regard to code management, quality gates, and documentation.
* Experience in configuration management tools, e.g. Mercurial, CVS
* Experience in project management tools, like JIRA
* 2+ years release coordination experience

Preferred Skills, Experience, and Education:

* Strong interpersonal skills, written and verbal communication
* Extraordinary organizational skills
* Thrive in a dynamic, fast-paced environment, while remaining calm under pressure
* Detail oriented, flexible with the ability to meet tight deadlines.

Who We Are: In a world moving faster than ever before, Fiserv helps clients deliver solutions in step with the way people live and work today - financial services at the speed of life. With 24,000 associates, we help more than 12,000 clients worldwide create and deliver solutions to enable today's consumer to move and manage money with ease, speed and convenience. Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE™ 500 company and one of FORTUNE Magazine World's Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation.

In this role you will be aligned with our Enterprise Payments Solutions. These solutions provide best-in-class payments and liquidity management solutions that enable banks to simplify their infrastructure and deliver effective digital transformation. Solutions are available on-premise or in the cloud, scalable up and down, across functional and volume needs, and offer standout customer and segment personalization. All are based on a single real-time architecture, providing flexibility for a bank in setting the pace of its modernization. Using the continuing investment from Enterprise Payments Solutions and its world-leading client base, banks can rapidly achieve a measurable return on investment, increase strategic agility and operational excellence, optimize total cost of ownership and ensure regulatory compliance.

Our solutions are underpinned by a consistent track record of delivery excellence and a team of talented and trusted professionals who provide sector expertise and thought leadership. This drives Enterprise Payments Solutions' reputation as highly professional, long-term partners for global and local clients.

Fiserv is an Equal Opportunity Employer/Disability/Vet.