Quality Assurance Technician
Glendale, CA

Job Description

Summary

The Quality Assurance Technician executes test plans, performs tests, and documents and communicates testing results. The Quality Assurance Technician ensures published exams meet established specifications and validates end user documentation.

Job Duties

* Execute test plans and communicate the progress of assigned tasks.
* Perform quality control of exam scoring and score report products to ensure they meet client specifications.
* Report and track scoring defects and retest corrected defects.
* Coordinate and work closely with internal clients to ensure that publication release dates are met.
* Develop and maintain comprehensive knowledge of company's software application(s).
* Install software packages and enhancements to staging environment for testing of exam scoring.
* Remain informed on company's software development life cycle processes and procedures.
* Identify and develop avenues for increased efficiency and accuracy.

Qualifications

* BS in Business Systems, Information Technology, or Database Administration preferred
* 2 to 3 years of solid QA experience
* Experience with web-based systems highly emphasized
* Ability to run basic SQL queries developed by the Systems Administrator
* Success at participating in cross-functional teams
* Strong experience with QA process and procedures
* Strong written and verbal communication skills

Physical Requirements

* Use telephone and computers for extended period of time.
* Occasional weekend or evening hours required.

About us

PSI Services has 70 years of experience with providing solutions to federal and state agencies, corporations, professional associations and certifying bodies worldwide. We offer a comprehensive solutions approach from test development to delivery to results processing which includes pre-hire employment selection, managerial assessments, licensing and certification tests, license management services and professional services.

PSI, a leader in the assessment industry, provides various solutions through its multiple business channels including talent assessments (of job-seeking candidates as well as employee development programs), licensure testing services (for government regulatory agencies), certification credentialing services (for professional associations), license management services and biometric identification authentication services. PSI offers clients various solutions to measure, assess and identify the skills, abilities, traits and identities of individuals seeking jobs, licensure, or certification credentials.

Benefits

PSI offers a competitive and comprehensive benefits package inclusive of:

* Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
* Flexible Spending Accounts
* 401k plan with company match
* Generous PTO and Holiday Pay

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.