University of Washington
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The School of Medicine and Dean of Medicine Information Technology has an outstanding opportunity for a Project Manager/Business Analyst.
The PM/BA has responsibility for analysis, documentation, testing and overall management of projects. Projects may include system infrastructure refreshes/changes; data and reporting infrastructure development; software development; feasibility/scoping studies; product evaluation, purchase and implementation; and business process analysis/improvements.
The PM/BA will define business needs as well as assess impact, feasibility and cost. S/he will manage teams that develop solutions. The PM/BA will manage communications with (and expectations of) clients, leadership and support staff; address the competing interests of varied stakeholder groups; and work with UW and non-UW entities to obtain the right mix of internal/external services to meet client needs.
The PM/BA will lead projects associated with information systems infrastructure upon which School of Medicine (SoM) business processes are dependent, to include School of Medicine systems that: 1) manage cross-department functions; 2) provide infrastructure for Dean and UW Medicine decision support; 3) interface with UW Medicine systems. Projects assigned to the PM/BA will focus on: improving the quality of data, systems and processes; creating efficiencies; and reducing redundancy throughout the School in ways that will lead to economies of scale and cost savings.
Lead and motivate teams that translate business needs into supportable technical solutions.
Define stakeholders, objectives, scope, risks, and success criteria.
Process business requirements documents. Develop infrastructure impact statements, feasibility studies, charters, work breakdown structures, resource assignment RACIs, risk management plans, communications plans, and change management plans.
Manage the expectations of the project team, end users and sponsors.
Define project schedules in units of trackable work that are understandable to business sponsors and as well as technical team members.
Acquire technical and business leadership approvals at various project stage gates.
Monitor project schedules - identifying and addressing project issues; escalating to management/administrative roles when necessary.
Ensure work/product quality via incremental unit/system/integration testing.
Manage project communications to include the sharing of team meeting minutes, project status reports, and issue/risk logs.
Manage costs, budgets and vendor contracting per need.
Establish and enforce change management.
Ensure key project documents remain up-to-date throughout the project life cycle.
Create and implement detailed Go Live Plans.
Manage transition of project products from project teams to support teams.
Discern and process lessons learned in ways that improve future work.
Complete final project reports.
Business Analysis and Quality Assurance
Represent customer business needs throughout the project life cycle.
Define and document business requirements with the necessary detail needed for design and project planning. (Elicit, analyze, specify, and validate functional/business requirements.)
Produce gap analysis reviews. Develop detailed use cases, detailed business requirements and test plans.
Work with technical team members so that business requirements are properly represented in product design and technical renditions.
Incrementally test systems in all stages of product development - using results to validate and refine development approach or business needs.
Lead creation of: end user documentation; technical support documentation; business/technical support plans.
Develop and provide clients with decision-making guidelines/structures and the data required to support making decisions.
Foster and maintain cooperative relationships with a wide variety of internal and external business and technical partners.
Maintain knowledge of existing SoM and UW business processes and systems and their relationships to client needs.
Identify and recommend options for meeting needs via existing resources/systems vs. enhancing/creating systems.
Follow and take part in forming sound norms for roles and process.
Serve colleagues as a subject matter expert in business processes, systems and data sources which have become familiar. This will include participation, as needed, in the review of service requests - assisting DoM IT development and operational resources - leading to a clear understanding of customer intent, viable solutions and assessing value for effort.
BA in business/information systems or comparable degree/experience, plus 4-5 years of increasing involvement in IT projects (including software development projects) to include:
Demonstrated familiarity with sound project management and business analysis methodologies and tools.
Demonstrated accountability related to project process, communications, risk assessment, needs definition, work definition, status tracking, change management and overall project success.
Experience participating in business analyst services to include elicitation and documentation of requirements, participation in the translation of business requirements to technical and design requirements and managing product quality via testing and validation.
Proven ability to adapt communications to a range of technical and non-technical audiences (Executives-Managers-Staff).
An understanding of contemporary IT systems, network infrastructure and their interdependencies.
Ability to perform basic data analysis using standard tools and systems (i.e., SQL).
Knowledge of compliance standards such as HIPPA, FERPA, and UW/State retention schedules, etc.
Works well in team-oriented, collaborative and matrixed project environments.
Desires to obtain broader business knowledge and technical understanding and skills with each project.
Is self-motivated and self-directed.
Independently exercises sound judgment.
Has excellent analytical and creative problem-solving skills.
Has excellent listening, interpersonal, written, and oral communication skills.
Can effectively prioritize and execute tasks while under pressure.
Has strong customer service orientation.
Demonstrated experience with data modeling and reporting systems infrastructure.
Familiarity with UW policies, procedures, data systems and IT infrastructure.
Familiarity with UW, UW Medicine and/or School of Medicine HR Payroll and Financial processes/operations.
CAPM, PMP, CCBA, CBAP or related education/certification.
2 or more years of experience working in higher education, research, or health services organizations.
Conditions of Employment
Occasional evening and weekend work to meet deadlines.
Periodic daytime travel (often possible via UW transportation means) to/from various UW and client locations.
The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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