a Understanding the functional aspects of the clientsâ€™ requirement
2 Efficient Task Execution:
a Raise clarifications / issues / concerns regarding work output to the lead on time
* b Adherence to schedule / timelines. * c Maintain effective working relationship (Interpersonal) with team members and supervisors. * d Adhere to Organization policies and procedures. * e Participate in project and organization initiatives led by the Delivery leadership. * f Ensure appropriate classification and prioritization of tasks. * g Comply with defined process during task execution. * h Provide periodic task level updates as required.
a Assisting in creating documentations about client specific applications, project specific processes and workflows
b Creating application specific reports Eg:
SLA KPI reports, performance aspects:
number of transactions processed per day, no of successful transactions etc
4 Participation in Calls/Status reporting:
a Participating in daily standup calls and weekly calls
* b Participating in creation of Weekly and Monthly reports to Clients.
5 Learning / Training:
a Understanding details of the quality processes and practices followed in the project from different sources
* b Going through Project specific documents and bootcamps to learn about client application suites, technology stacks used in the client environment and client specific processes and tools(like Quality Center, JIRA). * c Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge. * d Completing the domain / technical / project relation training and certifications.
Cognizant is a provider of information technology, consulting, and business process outsourcing services.