Program Manager - Spectrum Enterprise
Coppell, TX

Job Description

At a glance:

* Are you a detail-oriented program manager experienced in integrating multiple projects to meet enterprise-wide business needs?
* Can you commit to a leadership position guiding teams through the complete program development life cycle?
* Do you desire a competitive salary with lucrative benefits and a focus on professional development?

Our company:

At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.

Spectrum Enterprise is a national provider of fiber-based technology solutions that believes connectivity is fundamental to the progress of every organization. We are committed to helping our clients achieve their business goals by providing the digital infrastructure that enables them to outperform. Our portfolio includes fiber Internet, Voice, Video, TV and cloud Infrastructure solutions as well as network and managed services. For more information visit enterprise.spectrum.com

Highlights:

As the Program Manager, you accelerate growth through the detailed management of enterprise-wide programs. You are a strategic leader proficient in the coordination of resources for highly complex programs consisting of multiple projects. You ensure the successful integration of these projects through adjustments to the scope, budget and timing as necessary.

You collaborate with project managers and empower them through your extensive technical and project management experience. You have an aptitude for identifying roadblocks and overcoming obstacles with the ability to share this knowledge with you teams. You excel at managing your assigned programs and teams from an office position. You report to the Director, Enterprise Order Management and Enterprise Complex Provisioning/Service Activation for goals, guidance and assistance.

Position benefits:

* Competitive Salary with Bonus
* Health, Vision and Dental Insurance
* 100% Company Match 401(k) up to 6%
* Company Funded Retirement Accumulation Plan for an additional 3%
* Education Assistance
* Pretax Child Care Spending Account
* Paid Holidays, Vacation Days, Personal Days and Sick Days
* Employee Discount on Spectrum Services

What you will do:

* Encourage enterprise-wide excellence by supporting all efforts to simplify and enhance the client experience.
* Drive complex programs through the development of strategies that support business cases and high-level project plans.
* Ensure the integration of projects by adjusting the scope, timing and budgets based on business needs while coordinating with Project Managers to define the program plan.
* Improve project management processes by serving as a subject matter expert (SME) and mentor to the Project Managers and leaders.
* Drive the program management process to deliver project scope on time and within budget with responsibilities that include directing work efforts, reviewing integrated project plans, escalating and communicating resource needs, supervising quality reviews and managing issue resolution.
* Track key project milestones and recommend adjustments to Project Managers to complete projects on time and ensure high-quality deliverables.
* Identify and prioritize opportunities to achieve enterprise goals or enhance program strategies by partnering with senior leadership and other stakeholders within the business community.

Required keys for success:

* Five or more years of project management experience
* Seven or more years of IT or engineering experience
* Excel at working independently with no supervision and guidance
* Proficient in prioritizing and organizing programs while defining key performance indicators (KPIs) and metrics
* Effectively analyze and interpret data and show good judgment to accomplish job duties
* Strong ability to document, prepare and deliver data-driven presentations
* Deadline-driven with the ability to solve problems while working under pressure in a fast-paced environment
* History of influencing internal and external stakeholders while developing strong working relationships with peers and project members
* Expert at managing large, complex, diverse and strategic projects that impact the entire organization
* Successful track record of implementing program and project plans and monitoring progress, resource usage and quality
* Proven ability to manage complex programs and project budgets
* Advanced knowledge in conducting risk assessments and developing plans to eliminate or mitigate identified risks
* Effective written and spoken English communication skills

Your education:

* Bachelor's Degree in computer science, information systems, business administration or a related field, or an equivalent combination of education, training and experience (required)
* Project management certification or successful completion of a recognized project management curriculum (preferred)