* Client is working on several projects aiming to improve small businesses' experience and performance on Smart Campaigns. Manager is looking for an Operations Manager who can support manual experiments and related analyses which will help us drive longer term strategy for SMBs in Google Ads. * Candidate will leverage your project management and analysis skills to generate insights from analyses, establish and oversee quality control for offshore vendor teams and act as a subject matter expert for AWX teams.
What's unique about this role:
* Opportunity to work on early stage experiments which help shape the product's future * Work within a cross-functional team of ProdOps, Analytics, PM and offshore vendor teams * Opportunity to combine your strong analytical skills with project / operations management * Globally scaled product with huge potential for growth and experience improvements
Responsibilities:
* Drive set-up and implementation of operational processes and manual experiments * Monitor quality of experiments and provide structured feedback to large vendor teams * Analyze results from experiments, and extract / share learnings with broader team * Anticipate roadblocks, identify solutions and help avoid or address operational challenges * Become the subject matter expert and point of contact for the broader team
Mandatory Skills:
* 5 years+ of related work experience in project management, operations and/or analysis * Strong troubleshooting and problem-solving skills. Comfortable with internet technologies and working in a fast-paced and fast-changing environment. Can-do attitude. * Excellent communication and organizational skills, don't mind working in a deadline driven environment and show exceptional attention to detail * Strong Excel/Spreadsheet and Powerpoint/Slides skills * Proven experience to interface and collaborate with cross-functional team * Passion for small businesses and client's ability to provide value to them
Desired Skills:
* Degree in Business Administration, Computer Science, Engineering, Quantitative sciences, or equivalent practical experience. * Proven ability to interface and collaborate with cross-functional team * Basic or advanced SQL specifically GoogleSQL and dashboarding capabilities are a big plus
Skill Matrix:
Skill Name Level (1-5) Years Mandatory(Yes/No)
Project Management / Operations 5 4-5 Years Yes
Description: Strong organizational skills, ability to navigate in ambiguity, managing a XFN group with influence
Analysis 4 0-3 Years Yes
Excel / Spreadsheet 5 4-5 Years Yes
Powerpoint / Slides 4 0-3 Years Yes
Communication skills 4 4-5 Years Yes
SQL 3 0-3 Years No
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that
supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual
orientation, citizenship, or disability.
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