oordinate the production rollout for Software and Firmware across all company sites globally and communicate technical knowledge to ensure rollouts are successful. Collaborate with Service teams and other cross-functional partners to scale production rollouts. Ensure completion of key operational readiness requirements for the launch of new services and features. Provide direction for scaling and ensuring launch readiness for the support team globally. Leverage rapid, agile development techniques. Drive cross-functional alignment on goals and successful product or service launch execution. Oversee the design and development of traditional and alternative learning methods to support change planning and readiness. Perform needs analyses using available data and evaluate program results to improve and scale readiness and the customer experience with support on new services and features. Establish processes, tools, and tracking or reporting mechanisms to streamline launch preparations and readiness.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000
Amazon is a company operating a marketplace for consumers, sellers, and content creators.