Program Manager
Chicago, IL

Job Description

Job Description SummaryThe position of Program Manager is a role that requires an understanding of Software Development Practices, PMO processes, and Business Outcome-Drive Program Management.

The role ensures that all program delivery milestones are met and processes are followed. The role requires heavy stakeholder and client interaction; someone who is very effective and comfortable with stakeholder management and working on a variety of strategic initiatives at any given time is the ideal candidate. Proven excellent written and oral communication skills are a foundation for this role.

Job Duties

* Deliver/Drive business value against corporate strategy, transforming the organization in the process.
* Ensure alignment of program scope and objectives with the organization's strategic objectives in the form of measurable business realizations.
* Manage program milestones, risks, dependencies, and changes throughout the program
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* Drive visibility and consistency of strategic initiatives in partnership with other business CCC leaders.
* Monitor and report progress throughout the program life cycle using appropriate executive level communication understood by stakeholders, executive sponsors and customers.
* Drive key decisions and provide
* Provide decision making support to Sponsors/Stakeholders, with clear insights of commitment, tradeoffs and risks. and issues.
* Champion and respond to rapid business change.
* Manage program milestones, risks & dependencies, and change requests throughout the program

Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.

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* Collaborate Ensure alignment of program scope and objectives with the organization's strategic objectives in the form of measurable business realizations
* Manage the planning, risk and issue management, resource plans and status reporting of multiple projects
* Work with stakeholders to drive the identification of the skills, duration and effort required for successful project execution
* Ensure the appropriate level project plans, including resource assignments and dependencies are completed
* Monitor and report progress throughout the program life cycle using appropriate and valuable communication data understood by executive sponsors and customers
* Deliver/Drive business value against corporate strategy, transforming the organization in the process.
* Drive visibility and consistency of strategic initiatives in partnership with other CCC leaders.
* Provide decision making support to Sponsors/Stakeholders, with clear insights of commitment, risks and issues.
* Champion and respond to rapid business change
* Manage program milestones, risks & dependencies, and change requests throughout the program
* Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.
* Work across the organization to deliver products into the marketplace, ensuring proactive identification of risks and impacts to benefits realizations.. Manage cross project dependencies and tasks
* Facilitate all Go-to-Market activities, coordinating with business teams across the company to prepare the product for launch and/or delivery to a customer.
* Contribute to processes and framework that creates greater stakeholder satisfaction & fosters success on large, strategic, enterprise spanning initiatives.

Qualifications

* 5-7 + years of Project and or Program Management experience on a software development team (Agile preferred),
* Strong planning skills including experience in successfully managing programs with experience marrying a myriad of frameworks to select the right delivery approach (Agile, Waterfall, Plan Driven, Hybrid) within an Agile Methodology
* Proactive driver of complex cross-functional product and technology initiatives
* Strong planning skills including experience in successfully managing programs with use of and adherence to structured methodology (Agile preferred)
* Past experience managing multiple customer facing programs required
* Proven ability to coordinate across disciplines and departments, able to work both independently & collaboratively with stakeholders
* Experience utilizing Project Management tools, methodologies and software such as: Agile Methodology using Agile type tool, Microsoft Project, SharePoint, Visio, Office Suite, Adobe Creative Suite, others
* High degree of professional confidence and credibility with the presence and communication skills to effectively work w/senior management
* Experience managing Programs such as mobile product development or Telematics is a plus
* Strong interpersonal and collaboration skills to support Team Building
* Experience utilizing Project Management tools, methodologies and software such as: Agile Methodology using Agile type tool, Microsoft Project, SharePoint, Visio, Office Suite, Adobe Creative Suite, others
* Bachelor's Degree required, M.S. is a plus

Why Choose CCC:

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.

What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company's goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.

We make it a priority to keep employees healthy, happy and enriched.

* Healthy - Wellness programs, competitive medical benefit offerings
* Happy - Recognition programs, a confidential employee assistance program, Perkspot/employee discount program and potentially flexible work arrangements such as staggered start times
* Enriched - Tuition reimbursement, training and learning programs, and leadership development opportunities

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart-a certified LEED (Leadership in Energy and Environmental Design) building.

Please Note: Contingent Workers, Field Inventory Representatives and Interns are not eligible for the benefits above.

CCC Information Services was recognized by Forbes as one of America's Best Mid-Sized Employers in 2018 and ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago.

CCC is ready to help you shift your career into high gear. Let's get started!