Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018) with total assets of over $2.9 trillion (106.2 (JPY) as of March 30, 2018) and 150,000 colleagues in more than 50 countries. In the U.S., we're 13,000 strong, working together to positively impact every customer, organization, and community we serve. We achieve this by delivering on our values, putting people first, fostering long-term relationships built on honesty and mutual understanding, and inspiring the best in each other. This is all part of our inclusive, high-performing culture supported by Total Rewards that include our cash balance pension plan. Join a team that's working to fulfill its vision to be the world's most trusted financial group.
Production Support Analyst, Sr. Specialist
This position will assist with Bank's job processing workflows through automated scheduling tools. System platform, file transmissions and job scheduling monitoring with key background in problem determinations and resolutions. Monitor workflows (CA-7, CA-AutoSys & Tidal). You will monitor file transmissions through IBM GIS/SCC monitoring tools. Log and assess impacts to Service Level Agreements and the nightly split-off along with reviews and updates to Standard Operating Procedures within the Data Center Operations.
* Mainframe IPLs (initial program loads)
* Batch Scheduling/monitoring experience using CA7/CA11
* Tidal & CA-AutoSys (open systems)
* Experience with Enterprise Wide Transmissions, monitoring & troubleshooting using IBM Sterling GIS/SCC
* HPSM (HP Service Manager) for incidents
* CA-Endevor (Mainframe based SCM) exposure
* Participate as a member of the Disaster Recovery Program as needed.
* 5 years of IT work experience in production and operations support.
* Bachelor's Degree in Computer Science, Information Systems,
* Available to work different shifts, weekends, holidays, etc. as needed.
* Equivalent work experience.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.
About MUFG Americas
MUFG (Mitsubishi UFJ Financial Group) is a financial group, which services include corporate banking, commercial banking, consumer banking, wealth management, investment banking, securities, capital markets, personal and corporate trust, and transaction banking.