Product Specialist
Englewood Cliffs, NJ

Job Description

Responsibilities

The Product Specialist will aid implementation of product requirements, features, and enhancements necessary to workflow automation across our Global Media Operations Division. Responsibilities will include managing implementation timelines, gathering client requirements and enhancements, and producing timely and scalable deliverables against those requests. In addition to driving workflow automation and providing support, the Product Specialist will be responsible for communicating and managing the operational documentation and training of the support staff to ensure that the systems and workflows in place are properly supported. Working closely with Product Specialists they will develop the management and solution skills required to ultimately take work on independently and lead projects to completion without supervision.

Essential Functions

* Gather, document, and process map all client's technical specifications and content delivery requirements Focused strategy on media asset management and file-based workflows for implementation of an efficient automated workflow
* Forge intra-departmental relationships, including Operations, Engineering and Software Development Asset in the design, build & implement new processes as required by our stakeholders.
* Provide detailed specifications for product development teams, based on their research and discussions with operational users and stakeholders.
* Become Subject Matter Expert in all Media Prep Services to ensure a solid understanding of client requirements
* Analyze and dissect large volumes of data and technical requirements to provide logical recommendations to Leadership team

Qualifications/Requirements

1+year technical experience in television broadcast

2+years' experience within Technical Operations, Broadcast Engineering or Information Technology with proven success in a variety of process improvement and software disciplines.

Additional Job Requirements

Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )

Must be willing to work in Englewood Cliffs, NJ

Must have unrestricted work authorization to work in the US

Must be 18 years or older

Desired Characteristics

Design experience, specifically experience in media applications including video and audio

Passion for new media distribution and keeping up to date with emerging platforms and the latest technology trends.

Technical understanding of broadcast workflows and operations

Work with operations and client facing groups to define any required system development to onboard new workflows

Experience assisting in development quality assurance and support issues as they feed into stories for Agile development.

Experience working with the operations stakeholders to scope, design and deliver new system workflows.

Experience working with development teams to build new functionality and improve existing system architecture.

Experience enabling customer workflows and operations

Experience in a role exhibiting excellent written and oral communications; effective interpersonal skills; strong formal presentation abilities.

Demonstrates strong technical, quantitative, analytical and financial modeling skills.

Experience in a role on a cross-functional team with successful project execution.

Relevant work experience in the technology or media industry.

Experience in project management with cross-functional teams.

Demonstrating strong planning and organizational skills.