Seeking an experienced Product Analyst to help enhance our digital patient experience, matching Crossover's exceptional clinical service and care delivery model. Our patient engagement platform provides our patients with a frictionless healthcare experience, while saving our providers clicks, taps, and time. This hands-on role will translate the Crossover philosophy, delivery model, design guidelines, and values into a patient centered platform.
We are seeking an analyst who can help translate the Crossover product roadmap into a detailed and thorough set of agile user stories and related requirements, while assisting with product validation/testing/investigation as well as gathering feedback from users.
The ideal candidate is a fearless, proactive self-starter who can act independently, thrives in the constructive chaos of a start-up, and is passionate about improving the lives of patients and providers alike.
The ability to crystalize concise user stories from complex needs is a basic skill expected for this role.
What you'll do...
* Analyze, organize, document, articulate, and validate user stories within an agile SDLC * Elicit detailed requirements from internal and external stakeholders * Write epics and user stories that thoroughly depict expected behavior for the software * Proactively investigate issues (bugs or flaws) that affect the platform in the market * Collaborate with UX, Design and Marketing to deliver detailed concepts to development * Understand our market and customers via research, surveys, direct feedback, and analysis * Analyze alternative offerings in order to better understand the competition * Assist Product Owners/Managers in prioritizing and managing requirements * Assist in designing, monitoring, and operationalizing key product metrics to gain insights about your market, product, and users (internal and external) * Assist in developing and executing test cases * Assist operational teams in the creation of user-facing materials (clinical or technical) * Demonstrate features to internal and external stakeholders * Develop exhaustive use-case scenarios to test the design of the system * Participate in beta and release activities * Communicate the context, design and intention of the requirements to the developers * Cross-integrate requirements into other application areas when appropriate
What you've done...
* 2+ years healthcare software product development experience * 2+ years consumer software product development experience * Worked as an individual contributor as well as a member of a high producing team * Become a key contributor on a product development team providing specifications and subject matter expertise * Maintained knowledge of clinical workflows, best practices, and industry regulations * Gained technical acumen and knowledge in Healthcare IT * Successfully worked in a highly agile and continuously self-optimizing team structure * Mastered various Product, Design, and Dev tools, such as Google Apps/Suite, Product Board, and Pivotal Tracker * Demonstrated excellence in organization, detail-orientation, communication (functional and technical information) * Been awarded a BS/BA or accreditation in a relevant clinical degree, a related discipline, or equivalent work experience
Bonus points for…
* Mobile application product development * Experience working in a startup or entrepreneurial organization * Pragmatic Product Management certified
Excellent References required; include your CV, GitHub, and/or LinkedIn Profile
Please note: We will not respond to recruiters representing candidates.
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