The Smart Home organization within Amazon focuses on building devices and software to create a smart home eco system centered around Alexa. The Dash Replenishment Services (DRS) team within the Smart Home organization focuses on building devices and software that power the Smart Home where replenishment of the consumables in the devices is auto-managed on behalf of the customers. We build technologies with a futuristic vision where shopping for everyday essentials disappears from the consumers' minds with our systems auto-managing this experience.
Our solutions, be it the devices we envision and create or the software and features we innovate, are all centered around Alexa and builds upon the eco system of technologies surrounding Alexa and Alexa Connect Kit (ACK). For customers, smart devices that drive automatic replenishment deliver on the expectation of simplicity and convenience - allowing them to seamlessly interact with the world around them by ensuring that they never run out of everyday essentials. Amazon's ability to manage household and office inventory levels of consumable items enables us to provide contextually relevant and timely information to customers via voice and other channels ("You're running low on ink for your HP Printer. Would you like me to order more?"). In turn, this increases customers' trust and confidence in Amazon's ability to automatically replenish these items at the right time ("Would you like me to automatically re-order ink for your HP Printer when you're running low?"). Our long-term vision is to deliver unparalleled convenience - we believe the best shopping experience for many items is one where a customer doesn't have to shop at all.
We're seeking a Principal Technical Program Manager (TPM) for the Dash Replenishment Platform. As the sole and most senior TPM on the team, you will be responsible for scoping and delivering large projects end-to-end comprising the hardware, firmware, and software all the way through Alexa voice commands from the customer coupled with interactions from the mobile/desktop applications. Responsibilities include collection of business and systems requirements from internal and external customers(partners), writing specifications, driving project schedules and roadmaps from design to release, and managing the production launch. You will lead and coordinate design/implementation efforts between internal teams and outside merchants and vendors to develop optimal solutions. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams.
The right candidate will possess a strong program management background, will have demonstrated experience leading large multi-million dollar projects/initiatives, and will have a well-rounded technical background in current web and mobile technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a Principal TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take large, complex projects, break them down into manageable pieces, develop functional specifications, and then deliver them in a timely manner is essential to success in the role.
Amazon is a company operating a marketplace for consumers, sellers, and content creators.