Job Directory Principal Engineer I

Principal Engineer I
Englewood, CO

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Job Description

Posting Job Description

Charter Communications is America's fastest growing TV, internet and voice company. We're committed to integrating the highest quality service with superior entertainment and communications products. Charter is at the intersection of technology and entertainment, facilitating essential communications that connect 24 million residential and business customers in 41 states. Our commitment to serving customers and exceeding their expectations is the bedrock of Charter's business strategy and it's the philosophy that guides our 90,000 employees.

The Advanced Engineering department resides in the Charter Technical Engineering Center (CTEC) facilities in Englewood, CO and oversees the design and architecture of Charter's multi-billion dollar network infrastructure. We investigate, select, develop, and integrate technologies and solutions that meet the needs of the company for short, medium and long term initiatives. This includes the delivery of the technology plan and future architecture for Voice, Video, Data, Optical, Commercial, Cloud, CPE, Network and Access.

JOB SUMMARY

Provide technical integration support for architecture design, configuration and deployment of Charter's Commercial Voice Architectures. Provide escalated post-implementation support for Charter's Commercial Voice Solutions. This role is responsible for building in-depth voice engineering architectures using voice-over-IP and related telecommunication platforms which includes working with teams and vendors to identify voice network requirements and defining implementation procedures.

Major Duties and Responsibilities

* Support multiple internal and external projects for IMS and VoIP networks
* Responsible for supporting multi-discipline teams within specific projects, performing technical analysis of proposed solutions, and defining and integration changes to the underlying layer 1, 2, and 3 platforms needed to support scalability and new functionality.
* Drive collaboration with other teams including Solutions, Validation, Architecture, Engineering, IT, Operations, and Product
* Interact with and manage tasks with members of cross-functional teams.
* Establish working relationships with peers, vendors and contractors using strong collaborative inter-personal skills.
* Possess strong analytical and troubleshooting skills and act as an escalation point for Charter Operations teams.
* Responsible for integrating solutions meeting business, architectural, and operational requirements.
* Establish the integrity, viability, functionality and capacity of Voice architectures by writing and executing detailed test plans and documenting test results.
* Provide Engineering Technical support and guidance to Charter Product, Engineering, Integration and Operations teams.
* Extended and flexible work schedule is a requirement for the job.
* Assist project management teams during the project plan development. The plans should be detailed and comprehensive to ensure the successful development and deployment of the assigned projects.
* In the absence of formal project management, perform necessary functions to continue moving the assigned projects forward through the organization and to a successful deployment.

Must be able to effectively balance time between multiple priority projects.

* Other tasks and duties as assigned, as the position will be engaged in supporting and driving changes to Charter's voice platform and the dependent groups, processes, products, services, networks, and systems.

Required Qualifications

* Understanding of networking fundamentals and routing protocols.
* Working knowledge of CLI programing (SH, KSH, BASH, etc.)
* Fluency in one or more programming languages (Java, PHP, Python, Perl, etc.)
* Working knowledge of computer servers and various operating systems (UNIX, Linux, Windows, etc.)
* Knowledge of IP, Analog and TDM/PRI signaling, SS7 and SIP signaling.
* Working knowledge of routers, layer 2 switches, terminal servers, telephony soft-switches, IVRs, Voicemail, SBCs, IADs, and call routing.
* Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
* Working level knowledge of industry standard voice over IP platforms such as Broadsoft, Alcatel-Lucent, Nokia, MetaSwitch, or Cisco
* Working knowledge of related industry specifications and standards IEEE, ANSI, Fiber (Multimode, Single mode, UTP, etc.), Bridging, Switching, Routing, Ethernet and Transport technologies and protocols
* Working knowledge in network design, network architecture, protocols and network topology
* Working knowledge of TCP/IP and the OSI Model
* Basic knowledge in using ticketing and software tools to support the current operations.
* Working knowledge of network devices and basic network appliances
* Working knowledge of network designing software, such as Visio
* Ability to perform duties in a fast pace environment

Education

Masters or Bachelor's Degree in Engineering or related field or related work experience

Related Work Experience (Number of Years)

Engineering work experience 7-10

Working Conditions

Office Environment

Some travel required

PREFERRED QUALIFICATIONS

Skills /Abilities and Knowledge

* In depth knowledge of traditional voice switch solutions, hosted voice services, and ancillary platform software supplied by Nokia, BroadSoft, Ribbon, Oracle, and other industry leaders in mobile and/or cable networks.
* Experience with deploying voice switch components within virtualized VMware environments
* Experience with orchestration of Voice based applications in a virtualized environment
* Experience in end-to-end architecture, design, test, implementation, and support of Voice Networks.
* Experience working with Agile Development teams is a plus.
* In depth experience collaborating with and driving solutions through a multi-discipline environment.
* Experience with platform load, stress, and performance characterization is a plus.
* Knowledge of basic cable system infrastructure architecture is a plus

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