People Systems Manager
San Francisco, CA

Job Description

Fastly helps the world's most popular digital businesses keep pace with their customer expectations by delivering fast, secure, and scalable online experiences. Businesses trust Fastly to accelerate the pace of technical innovation, mitigate evolving threats, and scale on demand. Founded in 2011, Fastly powers online destinations including Airbnb, GitHub, Alaska Airlines, Pinterest, Vimeo, The Guardian, and The New York Times.

The worldwide cloud services market is projected to grow rapidly to $236 billion in 2020, according to Forrester, Inc. As more and more businesses move operations to the cloud, Fastly is well positioned to continue increasing CDN, cloud networking and cloud security market share with edge cloud services that reach beyond content delivery.

We're building a better Internet. Come join us.

People Systems Manager

We're looking for a People Systems Manager to join our Business Systems team which is responsible for the design, architecture, and development of our business systems infrastructure. We run the systems that encompass the entire buyer's journey as well as our internal systems in finance, accounting, and the People Team. As a People Systems Analyst, you will use your subject-matter expertise to deliver the highest standards of systems support to our People Team and global workforce. You have a consistent track record of administering people systems and intuitive problem solving in a fun and fast-paced environment. As Fastly's primary point-of-contact for people systems, you will collaborate with several internal groups as you scale those systems, reporting capabilities, and integration processes. You will also be responsible for maintaining our third party HR tools. This role reports to the Finance Systems Architect and will be based in San Francisco, CA.

What You'll Do

* Partner with People Operations to guide requirement gathering, business process review, solution design, project management, testing, training, and documentation.
* Drive the creation and execution of a people systems roadmap, and manage any third party relationships with external resources to bring projects to fruition.
* Support the configuration, integration and maintenance of our people systems including Ultipro, Greenhouse, and Bridge.
* Perform Ultipro administrative functions including security maintenance, business process configuration, data loads, integrations and upgrades.
* Serve as the people systems authority with expert-level understanding of core HR functionalities including compensation, benefits, payroll, talent and performance management, and recruiting.
* Establish and adhere to best practices in business systems analysis, design and testing to ensure the team is providing exceptional quality work and earning trust throughout the company.

What We're Looking For

* 7+ years of experience implementing and supporting people systems and their peripheral ecosystem.
* Bachelor's in Business Administration or Information Technology.
* Experience in business analysis and process improvement in a fast-paced high-growth environment.
* Familiarity with Ultipro and Greenhouse.
* Strong customer orientation and superb communication skills, with an ability to communicate with and manage both internal and external development resources.
* Self-motivated, creative and adaptable with clearly analytical, problem solving, organizational, and interpersonal skills.
* Excellent verbal and written communication skills with extensive experience in process documentation.
* Previous history supporting multiple systems implementations.

Why Fastly?

* We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
* We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
* We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
* We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
* We are passionate. Fastly is chock full of passionate people and we're not 'one size fits all'. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We're always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

* Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.