Online Sales Specialist
Coppell, TX

Job Description

JOB SUMMARY:

This position will be responsible for managing online sales and marketing initiatives, with primary responsibility for qualifying and managing leads and customer requests for new homes.

PRIMARY RESPONSIBILITIES

* Respond to all email, phone and chat leads immediately
* Qualify each lead based on needs
* Provide consistent follow-up to online leads with the goal of setting an appointment with the Onsite Sales Agents
* Provide information and marketing materials to leads, along with other important selling points of each community
* Work with each lead to determine best community and floor plan
* Utilize lead management software on a daily basis
* Track and report on lead activity and sales conversion ratios
* Additional responsibilities as needed

SCOPE:(decision making, size of organization, budgetary etc.)

* Decision Impact: Individual
* Department Responsibility: None
* Budgetary Responsibility: No
* Direct Reports: No
* Indirect Reports: No

REQUIRED EDUCATION:(degree, licenses, certifications, etc.)

* Minimum Degree in Marketing, Business or related field

REQUIRED EXPERIENCE: (work related, tools/equipment, software, etc.):

* Related Functional Experience: Minimum of 2 years of professional experience in marketing or sales.
* Proven email and phone communication skills
* Customer-focused and personable
* Sales contact/lead management database experience
* Solid organizational and planning skills
* Maintain focus while working in an unstructured environment with nominal supervision
* Ability to multi-task and manage time well
* Must be able to learn and follow proven sales process
* Experience in home building industry a plus.