* Provide remote Tier IV support to Navy ONE-NET (OCONUS Naval Enterprise Network) nodes located around the world. * Primary interface will be with Tier III engineers located at Theater Network Operations and Security Centers (TNOSC) located in Japan, Italy, and Bahrain and with design and production engineers/SMEs located in San Diego, CA. * Works with design and installation engineers in San Diego and with Tier III engineers and Technical Directors at ONE-NET sites. * In addition to Tier IV support, candidate may either lead or participate in projects, to include design, documentation, accreditation/Security testing, and on-site installation. * Tier IV engineers are expected to participate in design/engineering meetings in order to stay appraised of changes, and other Tier IV meetings to communicate with site engineers. * Duties include periodic maintenance of San Diego lab assets, to include installation and configuration of software patching, providing operator training, and troubleshooting identified system problems. * Will utilize Microsoft Configuration Manager 2012 to support configurations of systems and deployment of software to sites. May use CommVault to support lab and sites with backups on Nexxus and Quantum storage. * Navy ONE-NET and NMCI computer systems will be used primarily. * Microsoft Windows Server/Desktop, Microsoft Configuration Manager 2012, Remedy, Nexxus Storage, Quantum, CommVault, Visio, HBSS, also utilized.
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