Are you looking for:
* Excellent benefits?
* Career growth opportunities?
* An opportunities to make a difference in your community?
* A culture of respect, commitment and trust?
* An opportunity to be part of a team of dedicated professionals responsible for providing safety and security to the citizens of the State of Washington
* Work/Life balance opportunities such as:
* Infants at Work
* Telework, and
* Alternate Work Schedules
* Qualification for the Public Service Loan Forgiveness program. For information on this program click on Public Service Loan Forgiveness Program."
Why Should You Apply with Our Agency?
Troopers patrolling the highways are the most visible part of this agency. However, there are over 1,200 civilian employees who serve behind the scenes supporting the agency mission. To name just a few, we have:
* 911 dispatchers who are the critical vital link between calls for assistance and emergency response;
* Commercial Vehicle Enforcement Officers that work to inspect commercial vehicles to ensure safe and efficient travel on public highways;
* Deputy State Fire Marshals who help prevent fires in homes and workplaces;
* Forensic Scientists who process evidence that assists in prosecuting criminal cases;
* IT Specialists who leverage technology to enhance and sustain business processes, public safety infrastructure, and statewide emergency communications
* Records staff that process criminal information to ensure crimes are reported accurately so that offenders do not end up working with vulnerable people
* Administrative staff who provide exceptional customer service and respond to information requests while ensuring the agency runs smoothly and efficiently
Electronic Services Division:
The WSP Electronic Services Division (ESD) provides public safety voice, data, and telecommunications systems and connectivity statewide for the WSP and its partner agencies.
The Field Support Section provides day to day support to the WSP and its mission critical voice and data communications systems. These systems support not only the WSP, but its partner agencies and other public safety customers.
Apply today and join us in providing "Service with Humility"!
This is what you will do:
The region supervisor is responsible for supervising assigned personnel, managing specific projects, and overall preventive maintenance for the assigned region. This position also coordinates schedules to minimize overtime and travel, addresses training needs for region personnel, communicates system outage information to ESD management and affected agencies, and has direct supervision of six Senior Telecommunications Specialists and one Electronic Communication Systems Technician - Shop position.
You will serve as a management advisor, technical lead, or assigned project manager on complex, large scale statewide technology projects in support of ESD's business objectives to include budgeting, scheduling, resource management, roll out, and acceptance phases.
This is who you will work with:
The region supervisor interacts with their assigned personnel, other ESD supervisors, engineers, and managers frequently to coordinate work on a statewide basis. They also interact with district and division command staff acting as the ESD liaison to personnel within the region they are responsible for. Additional interactions include vendors and other outside agency personnel to coordinate contracted work, training, or project efforts assigned to them
Some travel is required to perform site inspections, monitor employee performance, attend meetings, and training. Travel is typically limited to within the state of Washington; however, occasional out of state travel may be required. Travel may be on unimproved roads, working in and around RF and electrical environments.
* Bachelor's degree in one of the following: electronics engineering, information technology, mathematics or physics,
* Four years of experience in highly technical electronic communications or Information Technology field.
* Additional experience and/or technical training in electronics or electrical engineering (beyond the initial four years) may be substituted for educational requirements on a year for year basis.
* Prior experience as a lead, at times left in charge of a group of employees to cover supervisor duties during short term supervisor absences
Demonstration of core competencies listed below:
* Equipment Operation: Utilizing knowledge of operation of individual pieces of equipment, skillfully controls tools, test equipment, machines, and vehicles to troubleshoot and repair complex electronic equipment or systems, and transport repair components or people to remote communication sites.
* Accountability: Can be relied upon to achieve excellent results with limited need for oversight, makes best use of available time and resources, accepts personal responsibility for the timeliness and quality of work, and stays focused on tasks in spite of distractions and interruptions.
* Ethics and Integrity: Earns the respect, trust, and confidence of coworkers and customers through consistent honesty and professionalism at all times, maintains confidentiality, avoids inappropriate situations and associations, and is truthful at all times.
* Customer Focus: Identifies and advocates for changes necessary to better meet customer needs, builds and maintains internal and external customer satisfaction with the products and services provided by the organization.
* Record Keeping: Consistently and accurately documents information and updates records so that they reflect the most current information and form complete and understandable account of changes, activity, and work performed.
* Workload Management: Effectively organize multiple assignments, sometimes of a complex nature and involving competing priorities, to produce work products that are accurate, thorough, and on time.
* Two or more years of experience as a supervisor, supervising technical personnel in a communications or IT field.
* Experience in evaluating employee performance.
* Experience and understanding of computer based applications.
* In depth knowledge of industry best practices and standards for RF communications infrastructure and systems.
* Knowledge and understanding of computer networks, wiring standards, and protocols.
* Technical writing ability and good communication skills.
* Demonstrated customer service skills.
* Resourcefulness in problem solving.
* FCC General Radiotelephone Operators License or other industry standard certification.
* Cisco CCENT, CCNA, or other IT certification.
The act of submitting application materials electronically is considered affirmation that the information is complete and truthful. The agency will verify this information and any untruthful or misleading answers will be cause for rejection of potential employment.
If you have questions regarding this announcement, please contact Melodie Wulfekuhle at (360) 704-2307 or firstname.lastname@example.org.
HOW TO APPLY:
Please complete the on-line application process at www.careers.wa.gov. Please include a resume and letter of interest explaining how you meet the qualifications for this position as outlined in the job posting. Provide clear, detailed information about your education and job-related experience.
The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. Candidate evaluation will be ongoing. It will be to the applicant's advantage to submit application materials as soon as possible.
The candidate evaluation and selection process will include a preliminary screening of application materials for qualifications, clarity and completeness. The applicants who meet or exceed the required qualifications and possess the most competitive background in directly related experience, knowledge, and training may be invited for interviews and testing by one or more panels.
POLYGRAPH & BACKGROUND INVESTIGATION:
Prior to a hire, a polygraph examination and background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Applicants are required to sign release of information forms and will not have access to any investigative materials, files, or results. The Washington State Patrol has strict guidelines relating, but not limited to, personal and employment characteristics, arrests, convictions, and illegal drug usage, etc.
During the polygraph examination, candidates are required to sign an assessment sheet and participate in an oral interview process to verify responses to the Personal Background Evaluation, the Personal History and Background Questionnaire, and a Pre-Employment Interview. Untruthful or misleading answers or omissions will be treated as a falsification which will be cause for rejection of potential employment.
Education verification is part of the selection process. If selected as a top candidate, all position required or applicant specified education must be verified. If High School diploma or equivalent is required but the applicant indicates a degree has been earned, the accredited degree will be accepted in place of the High School diploma or equivalent. Please do not send these transcripts at the time of application. If you are selected as a top candidate you will be contacted by the Human Resource Division and asked to provide transcripts at the appropriate time.
Upon hire, must possess a Washington State driver's license and maintain such licensure during employment with the WSP. The applicant must possess a current, non-probationary, and non-restricted valid driver's license. History of restrictions on license or driving record due to vehicle operation or control will be considered on a case-by-case basis.
Persons with a disability, who need assistance in the application or assessment process, or those needing this announcement in an alternative format, may call (360) 704-2317. Applicants that are deaf or hard of hearing may call through the Washington Relay Service 7-1-1 or 1-800-833-6384.
The Washington State Patrol actively supports diversity in the workplace and
is an Equal Opportunity Employer.