New Jersey
Cranford, NJ

Job Description

Job Duties/Responsibilities

* Travel to customer sites to provide IT support for hardware and software on a daily basis
* Install and service various IT equipment within assigned territory
* Manage support requests through a computerized system
* Maintain accurate daily activity report, expense reports and mileage logs
* Respond to all customer complaints in a timely manner
* Follow up on any outstanding items and provide updates as necessary
* Triage and report client issues to the appropriate department
* Assisting with the training of new employees
* Train clients on use of Labcorp computerized system
* Comply with all safety procedures and protocol
* Administrative and clerical duties as necessary

Requirements

* High school diploma or equivalent is required
* Associates degree within Information Technology or Computer Science is preferred
* Minimum 1 year of experience in IT Support
* Previous experience in a customer service position
* Experience in the healthcare industry is a plus
* IT Certifications are plus; A+ or Net+
* Strong communication skills; both written and verbal
* Must have a Valid Driver's License and clean driving record
* Ability to work independently or in a team environment
* Comfortably working under minimal supervision
* Flexibility to work overtime as needed
* Ability to lift up to 50 lbs.

Shift1

ScheduleMonday - Friday (8:00am - 4:30pm)

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