We are looking to hire a highly motivated, best-in-class Network Technician II to join our growing team within infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and to develop innovative ways to automate and scale our network as we expand.
The position responsibilities will include scaling support of several data center locations and be responsible for day to day assistance with capacity management. The Network Technician II will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Strong network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Significant written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazon's vast network infrastructure, Network Technician II's are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively.
Amazon is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.
* Manage work and priorities through ticketing system and workflows to complete customer requests and projects * Collaboration with various stake holders to remove project obstacles * Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction * Up to 35% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally * Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords. * Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment * Participate in the migration, basic configuration and rollout of new or upgraded hardware * This role will have/ require international travel
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