* Responding to and resolving incident tickets and outages * Responding to and resolving change request actions * Performing network improvement and clean-up * Maintaining and evaluating policies and procedures for Network systems and services * Operating and maintaining infrastructure devices to include routers, switches, load balancers, and WLAN devices * Auditing and logging all traffic flow using tools to ensure availability of services * Creating and maintaining AS-IS documentation for network infrastructure devices * Configuring and installing infrastructure devices to include routers, switches, and wireless LAN devices * Maintaining access control lists (ACL) to grant and restrict network access appropriately to users and processes per authorization rules * Installing hardware and software tools; applying security measures to infrastructure devices * Making changes, upgrades, and patches to infrastructure devices * Responding to, accomplishing, and documenting change request and incident ticket actions * Working in a 24*7 operating model in shifts * IT Service Management - Good understanding of ITIL best practices and achieving SLAs * Configurations and maintenance - Should have good understanding and configuration skills of VLANs, WLAN, VPC, VDC, STP/VTP, ACLs and routing protocols. * Monitoring Tools - Working knowledge of Remote control and system management tolls like Solarwinds or similar * Maintaining Documentation - Creating and maintaining SOPs/CMDBs/KEDBs/Run Books
* Bachelors Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
* 4-6 years of directly related experience in network analysis and design. * Routers, switches, Cisco experience is required * Certification a must - CCNA, CCNP etc
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