Network Specialist II
Performs complex network work. Work involves coordinating the development, implementation, and maintenance of a local area network or wide area network. May train others. May supervise the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment. Essential Job Functions:
Maintains the network's physical and logical structures, including network connections.
Maintains network support software and analyzes user support statistics, and recommends appropriate measures.
May supervise the work of others.
Performs related project work and assignments given by supervisor.
Installs, tests, and maintains network hardware and software.
Prepares and analyzes statistics on network utilization and availability.
Manages performance tuning and capacity planning activities to enhance the performance of the network resources.
Conducts product evaluations of upgraded or new hardware and software identifying strengths, weaknesses, and potential benefits to the agency; and recommends enhancements to network facilities.
Performs routine backups and archival of files stored on the network to assist in recovery efforts.
Assists in maintaining the operating system and security software utilized on the network, including the addition of new users to the network and establishment of rights and privileges.
Assists in maintaining the local area network or wide area network, cable and hub installations, inventories, and other related duties.
Prepares training courses and provides user support and training in the use of available hardware, software, and utilities.
May prepare budget recommendations for network facilities.
May train others
Knowledge Skills Abilities:
Knowledge of network facilities and data processing techniques
Knowledge of personal computer hardware and software
Knowledge of network operating system and security software
Knowledge of performance monitoring and capacity management tools
Ability to recognize, analyze, and resolve network problems
Ability to train others on technical issues and/or agency procedures
Ability to supervise the work of others and coordinate work assignments of staff
Ability to communicate effectively either verbally or through written correspondance
Ability to establish and maintain effective working relationships with others including management, co-workers, subordinates and customers
Registration or Licensure Requirements:
Initial Selection Criteria:
Complete The State of Texas Application for Employment per instructions.
Two years' experience in network troubleshooting. Two years' experience in a technical (computer) support. Providing direct end-user technical support and desk-side PC repair services with a heavy emphasis on excellent customer service
Experience in Local Office Infrastructure Servers and wide area network work.
Graduation from an accredited four-year college or university with major course work in computer science, management information systems, or a related field is generally preferred. Education and full time paid work experience in relevant knowledge, skills, and abilities may be substituted on a year-for- year basis Additional Information:
Requisition # 421611
Requires travel 15%-30% of the time within the region using personal transportation. Occasional out-of-town travel with overnight lodging. Selected applicant must be able to move 30 pounds of computer equipment on a daily basis. Occasional overtime and weekend work required.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. MOS Code:
25B, 25D, IT, 275, 0659, 3D0X2
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.