Network Engineer (Network)
Dallas, TX

Job Description

Position Purpose: Troubleshoots, resolves, and documents Tier III support calls as related to the LAN, WAN, and Telecommunications

Troubleshoots, resolves, and documents Tier III support calls as related to the LAN, WAN, and Telecommunications.

Performs troubleshooting and diagnosis assistance for network and telecom equipment; coordinates resolution with senior team members.

Assist with the implementation of specific network services projects.

Follows specific procedures for documenting incidents and updating knowledge base.

Maintains and follows project implementations schedules.

Configures and deploys equipment in accordance with project implementation plan.

Utilizes network management tools for event monitoring and fault isolation.

Performs activities required for timely completion of voice and data projects (e.g. installation, configuration, testing, status meetings, etc.)

Collaborates with senior team members for technical guidance and direction on many network and telecom related issues.

Schedules and performs HW/SW installation and upgrades.

Assist with documentation as related to specific projects.

Education/Experience: Bachelor's degree in related field or equivalent experience. 2 years of related experience. Knowledge of commonly-used concepts, practices, and procedures within a particular field. Experience troubleshooting advanced LAN/WAN/SAN issues and ability to work on problem diagnosis. Experience implementing medium scale network projects (ex. multiple switches and routers), creating and following project plans using MS project, and using advanced network management tools such as CiscoWorks and Openview. Advanced knowledge of the OSI layer model and hands on experience with advanced routing technologies (ex. OSPF, EIGRP) and advanced switching technologies (ex. VLAN trunking, STP). Advanced experience configuring and installing Cisco and/or Juniper network equipment. Cisco CCNP or equivalent preferred. Experience in the healthcare industry preferred.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.