About
Job Description
the gig
You are adept at spinning plates! You will configure, turn-up and support Nitel-managed hardware in the field. Youll process orders, maintain and monitor managed hardware health, manage the uptime record, play a part in team growth/development, and handle both planned and unplanned network events. You love collaboration and teamwork as you will work hand-in-hand with the Provisioning, NOC, and Engineering teams at Nitel. Youll be able to do this without dropping any of those spinning plates due to your crack engineering skills.
what youll do
* Configure, ship, and turn-up managed equipment
* Monitor and maintain existing managed equipment
* Process disconnects and returns of managed equipment
* Inventory ordering, processing, and tracking
* Manage various support applications including Solarwinds, Tacacs, Rancid
* Maintain professional and technical knowledge
* Exhibit leadership qualities by taking the initiative to identify and resolve issues
* Perform other duties as assigned to support the continued success of self, team, department, and company
what youll bring to succeed
* Bachelors degree in a technical discipline is required
* Minimum of two (2) years of overall relevant experience
* Minimum of 1 year of experience with Cisco Routers
* Strong technical expertise with 1 year of hands-on experience in networking technologies with a particular subject expertise in applications networking, IP network hardware, routing protocols, high availability network monitoring, network security, and/or VoIP
* Working Knowledge of Cisco Routers, Firewalls and Switches
* Working Knowledge of Adtran Routers, IADs, and IP Phones
* Knowledge of Internet Access Technologies (T1, Ethernet, Ethernet over Copper, DS3)
* IPv4 Sub-netting and assignments
* Knowledge of MPLS Networks
* IPSEC/SSL VPN Tunnels Site-to-Site and Remote Access Tunnels
* Proven ability to develop and execute best practices
* Strong communicator, organizer, and trouble-shooter
* CCNA/CCNP are a plus
what we value
* Love the customer
* Challenge the status quo
* Dream big
* Lead, learn and develop
* Think like an owner
* Get it done
what youll love
* Being rewarded and recognized for your amazing chops
* Collaborating with other brilliant cats
* Heavy autonomy and opportunity for growth
* Solid, groovy benefits and perks
* Ongoing training, mentoring, and coaching
* Dynamic and supportive work environment