Job Directory Network Analyst

Network Analyst
Washington, DC

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About

Job Description

Requisition Number 19-0059 Post Date 6/18/2019 Title Network Analyst Division Information Technology PT/FT Full Time City Washington State DC Description

Our Mission

The PCAOB oversees the audits of public companies and SEC-registered brokers and dealers in order to protect investors and further the public interest in the preparation of informative, accurate, and independent audit reports.

Job Description Summary

The PCAOB has an opening for a Network Analyst in the Office of Information Technology at its Washington, DC office. This position is responsible for supporting data communication networks while assisting in the deployment, installation, provisioning, monitoring, troubleshooting and supporting of the Network infrastructure. The role of the Network Analyst requires the individual to be equally capable of accepting/following direction or working independently, as a team player or as an individual. He/she must possess superior customer service and interpersonal skills, and be able to maintain these skills when in "crisis management" mode. The ability to prioritize multiple simultaneous projects and/or tasks is a must. During major outages, the candidate must be willing to work alone or within a team environment until problems are resolved, which may or may not be during normally scheduled on-call duty. In addition, the Network Analyst is responsible for assisting in the planning and engineering of PCAOB's network infrastructure. This includes, but not limited to, LAN/WAN switches, routers, collaborations, VTC systems, VoIP/Telco infrastructure, optimizations, load-balancing, and wireless and security devices.

Responsibilities

* Provide operational support for the data communication networks along with core network infrastructure; switches, routers, wireless, load balancers, WAN optimization devices.
* Interface with customers, vendors, and other technical staff to analyze business and technical requirements relating to the PCAOB network and systems infrastructure.
* Provide hands on support for C level staff for multipoint data communication engagements.
* Provides hands on training for the support and operation of the PCAOB VTC environment to Service Desk staff on a semiannual basis.
* With guidance from senior staff provides installation, configuration, management and troubleshooting of LAN/WAN communication equipment for networked facilities in headquarter, data center and all remote sites.
* Oversee the day-to-day health of the enterprise network infrastructure, with a focus on assuring network stability, capacity and organizational productivity.
* Serve as a point of contact for network issues, configuration management and communications interconnection, addressing, and multi-protocol routing and network management.
* Resolve technical issues associated with network and routing protocols at all levels of the OSI model through the use of diagnostics and network administration tools.
* An understanding of monitoring tools, plan and execute methodologies to ensure high performance levels and minimum downtime.
* Able to conduct research and evaluate current and emerging network technologies, conduct technical assessments, and make recommendations.
* Participate in On-Call after hour's rotation schedules.
* Participate in after-hours upgrades, troubleshooting, and/or on call availability as needed.
* Develops implements and maintains policies and procedures related to the support of network resources.
* Ability to operate in an "agile" environment.
* Responsible or primary for two or more of the following technology platforms:
* Wireless Networking
* Network Access Control
* Voice-Over-IP Telephony
* Network Monitoring
* Video Teleconferencing



Requirements

Qualifications

* Associate's degree in Information Technology or a related field, or equivalent experience
* 4+ years network and operating system experience
* Experience with access control list (ACLs), TCP/IP VLAN, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS), Quality of Service (QoS), IP routing, OTV, and VoIP protocols and technologies like SIP, MGCP, H.323, and PRIs
* Experience with Polycom and Crestron VTC systems
* Experience with Unified Communication systems such as WebEx, Teams, Skype, etc.
* Experience with network monitoring and troubleshooting using Solarwinds, Wireshark, or other equivalent tool(s),
* Applicant experience with the design, provisioning and troubleshooting of WAN/LAN/WLAN and Security technologies such as IPSEC
* Knowledge of IPV4 and IPV6
* Knowledge of Cisco Routing and Switching
* Understanding of the Windows environment; specifically relating to Active Directory, DNS, DHCP and Windows Servers and Clients and Back-Office technologies.
* Excellent diagnostic and troubleshooting skills
* Ability to interface and work well with 3rd party vendors
* Ability to work under pressure and deliver results
* Customer service oriented
* Experience with asset management process and tools
* Experience with Aruba and Cisco wireless
* Experience with Service Now or relevant
* Available for off business hours implementation and support
* Willingness to travel to the PCAOB's Ashburn, VA office or other regional offices occasionally, as required
* Ability to lift and carry 30 pounds for extended periods

Our Values

As we seek to accomplish our mission and implement our vision, we expect integrity, pursue excellence, operate with effectiveness, embrace collaboration, and demand accountability.

Equal Employment Opportunity

All PCAOB employees are entitled to equal opportunity and a professional work environment, free of discrimination and harassment. A workplace free of discrimination is fundamental to professional success and to the PCAOB's mission. The PCAOB will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

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