Network Administrator
Dallas, TX

Job Description

Leonardo DRS is a leading supplier of integrated products, services, and support to military forces, intelligence agencies and prime contractors worldwide. Focused on defense technology, we develop, manufacture and support a broad range of systems for mission critical and military sustainment requirements, as well as homeland security.

Headquartered in Arlington, VA, the Company is a wholly owned subsidiary of Leonardo S.p.A. that employs more than 70,000 people worldwide. We offer a competitive compensation package and a business culture, which rewards performance. For additional information on DRS, please visit our website at www.leonardodrs.com.

Job Location: Dallas, TX

Position Summary:

Ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Analyze and resolve end user hardware and software computer problems in a timely and accurate manner, and provide end user training where required.

Duties and Responsibilities:

* Ensure the stable operation of the in-house computer network. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. Analyze and resolve end user hardware and software computer problems in a timely and accurate manner, and provide end user training where required
* Ensure network connectivity of all workstations
* Manage all network hardware and equipment
* Install and maintain equipment and cabling for telecommunications systems, digital communications systems, and LAN communications and systems
* Administer all equipment, hardware and software upgrades for telecommunications systems, digital communications systems, and LAN communications and systems
* Respond to client trouble calls, on a basic and intermediate level, to analyze, diagnose and resolve the problem
* Develop, implement and maintain policies, procedures and associated training plans for network resource administration, appropriate use, and disaster recovery
* Work with end users and department heads to identify and document required network service levels
* Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts
* Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
* Manage security solutions
* Monitor and test network performance and provide network performance statistics and reports
* Aid in the development of business continuity and disaster recovery plans, and maintain current knowledge of plan executables
* Respond to emergency network outages in accordance with business continuity and disaster recovery plans
* Administer and maintain end user accounts, permissions, and access rights
* Perform and test system backups and recovery
* Practice network asset management, including maintenance of network component inventory and vendor support contracts
* Perform network and security audits
* Perform network design and capacity planning
* Coordinate with end users and technical staff to implement and maintain systems that utilize industry best practices to meet business objectives, while maintaining the security and integrity of the data, system and network
* Generate metrics, project status reports and operating status reports for management and team members
* Provide guidance to less experienced personnel
* Prepare, coordinate and support user training and documentation and provide technical assistance for post-implementation support issues
* Provide service desk and technical support to users
* Perform routine to moderately complex problem analysis and resolution design for systems and applications
* Support, communicate, reinforce and defend the mission, values and culture of the organization

Basic Qualifications:

* Bachelor's degree in business administration, management information systems, mathematics, information technology, computer sciences, a related field, equivalent experience or associate level vendor certification(s)
* Network specialized formal training, platform specific vendor training, PC applications formal training and education or experience with spreadsheets, text processing, database and network communications
* At least one (1) year education or directly related experience in network system support duties
* Knowledge of the principles, methods, and techniques used in network troubleshooting and support
* Knowledge of computer network facilities, current computer platforms, operating systems, applications, security methods and network management tools
* Understanding of current principles, practices, technologies and products for network design, installation, management and support
* Strong verbal, written and interpersonal communication skills
* Ability to work independently as well as cooperatively in a team-oriented environment
* Ability to successfully interact with all levels of management, other IT professionals and end-users
* Strong analytic and problem-solving skills
* Is open and responsive to change and demonstrates a commitment to the process of continuous improvement by identifying and responding actively and with sensitivity to the needs of all customers

Leonardo DRS, Inc. and its subsidiaries and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #CRP