At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools and skills they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community, driven to improve our future, protect our freedom - and what matters.
Join a 24x7 engineering support team responding to mission systems critical to our nation's national security. You will be a member of an engineering team who detects, isolates and resolves ground segment problems and serves a first responder to all site issues. You'll be able to bring your broad level of skills and knowledge to high-priority systems across a critical multi-location enterprise.
As an important member of the team, you will help to:
* Ensure that all technical baseline infrastructure is maintained at an optimal level to meet mission needs * Monitor, recognize evaluate, and correct system and network problems * Maintain a privileged user level of access across numerous high priority systems * Interface daily with government and partner country senior leadership, system operators and engineers at site and across the enterprise * Interpret system documentation and record problems in logging and discrepancy reporting tools * Collect important data describing the environment at time of the failure * Serve as a focal point for monitoring, troubleshooting, and resolving anomalies - perform routine software functions as required * Escalate problems to Tier 2 level as required * Coordinate with resources across the enterprise to resolve operational issues * Work with other 24x7 engineering crew across multiple locations providing enterprise level maintenance support to resolve customer issues * Provides necessary mentorship, guidance, and training of entry level engineering crew * Shift work - 12-Hour shifts 0600-1800, 1800-0600, 3 days on, 3 days off. Shifts rotate every 3 months.
About BAE Systems
BAE Systems is a global company engaged in the design, development, manufacturing, and support of defense and aerospace systems.