Proficient in Accenture CAS Resolve Incidents and handle requests.
Conduct Root Cause Analysis in case of critical issues.
Should Possess Excellent communication and technical skills,Experience of Client,customer,Vendor interaction for requirement gathering.
Enhance the existing Application for the requirement Co-ordiate with Onsite for User acceptance Testing and deployment
Provide Post production Support.Lead to ensure successful deliveries.
Gather Requirements from business, design and develop Enhancements Document the changes, Unit test and deploy the same in Production environment.
* Provide daily status updates on tasks assigned to the Sr. Service Analyst / Service Lead Knowledge Management: * Participate actively during Knowledge transition (KT sessions) and contribute * Contribute and participate proactively in knowledge sharing sessions * Provide complete KT to support teams before any production release * Complete mandatory training for self as identif
Cognizant is a provider of information technology, consulting, and business process outsourcing services.