nCino Administrator --IT
Wayne, NJ

Job Description

The nCino Administrator will be responsible for the day-to-day administration of Valley's nCino implementation. This role will be responsible for the management of existing functionality as well as the development and deployment of new functionality and enhancements. He/She will be expected to work with end-users to troubleshoot and resolve issues and will also be responsible for developing new functionality and enhancements; will assist with system integrations and new products rolled out to the Salesforce environment.

Responsibilities include but are not limited to:

* Create, manage and maintain objects, fields, formulas, validation rules, custom workflows and approval processes.
* Design, document, test and deploy fixes and enhancements to nCino objects, layouts, workflows, notifications, reports and dashboards.
* Work with project management and business units to gather, document, and prioritize necessary fixes and enhancements.
* Document and track business logic, workflow, and other customizations made within nCino.
* Document changes being deployed during the monthly release cycle.
* Work with other Salesforce administrators and/or third parties to ensure change sets are tested and deployed to production on schedule and with minimal user impact.
* Evaluate, document, and implement future releases of nCino.
* Ensure upcoming changes are properly documented and disseminated to the affected users and training staff.
* Ensure the training environment is kept in sync with the production environment.
* Assist support staff with troubleshooting and ticket resolution.
* Work with internal security to recommend role, profile, and hierarchy changes.
* Identity opportunities for application optimization, redesign, and development.

Required Skills:

* Excellent analytical, problem solving, and troubleshooting skills.
* Ability to work independently, with minimal supervision as well as in a team setting.
* Strong understanding of relational database concepts and designs.
* Excellent verbal and written communication skills.
* Outstanding verbal and written communication skills.

Required Experience:

* High School Diploma or GED and a minimum of 3 years' Salesforce administration and one year's nCino administration.
* Experience working with VisualForce pages, Apex programming, workflows and reporting.
* Experience with various web technologies (HTML5, CSS3, jQuery, Javascript).
* Salesforce Administration Certification.
* Bachelor's Degree in Computer Science, MIS, Engineering or related field preferred.
* Experience administering Salesforce Marketing Cloud preferred.
* Experience working within an Agile development framework preferred.
* nCino U Administrator Certification preferred.