Job Directory Mission Support Specialist

Mission Support Specialist
Westford, MA

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Job Description

Date Posted:



United States of America


HMA03: ISR Systems - Westford HO 7 Technology Park Drive, Westford, MA, 01886 USA

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers' toughest challenges and to meet the demands of a rapidly evolving global market. Collins Aerospace makes modern flight possible. Of course, that wouldn't be possible without the capabilities and technologies of our organization, as well as our engineers - a highly skilled, accomplished network that spans more than 180 sites, 24 countries and 6 Strategic Business Units (SBUs).

At ISR & Space Solutions we are world leaders in high altitude electro-optical, infrared, multi-spectral imaging sensors and ground support systems, employed by the U.S. and foreign military in time critical intelligence, surveillance and reconnaissance operations. Our passion is to support the Warfighter and this demands excellence in everything we do, from the talent we recruit to the highly-engineered systems we deliver.

We are actively searching for a Mission Support Specialist to serve as a subject matter expert to the customer for all support requirements in a systems maintenance environment. Monitors the health and status of the equipment and responds to all issues related to the Collins Aerospace product. Responsible for maintaining complex customer's systems to include integration, testing, troubleshooting, and implementation of corrective actions.

systems administration subject matter expert to the customer for all support requirements in a fast paced distributed ISR environment. Responsible for image quality analysis, data flows, troubleshooting and implementation of corrective actions while monitoring the health and status of equipment. Mission Support serves as the first responder to all issues related to the Collins Aerospace product line by executing various system administration functions.


AS w/ 7+ years of applicable work experience

BS w/ 5+ year of applicable work experience

8+ years of applicable experience in lieu of degree


Must be an excellent problem solver and capable of providing viable courses of action to the customer based on timely assessment and analysis.

Excellent communication and interpersonal skills are a must.

Integrity, reliability, and dedication in a team environment are a must.

The ideal candidate will have experience in avionic system maintenance.

Must be able to read and interpret schematic diagrams, system data flow charts, and technical descriptions of the systems.

Must be able to effectively use general and specialized test equipment to check-out and troubleshoot systems.

UNIX/Linux system administration and scripting experience is desired.

This is a remote position with Worldwide Deployable Readiness Requirements

24/7 Coverage Requirement (flexible hours within reason)

Due to the nature of the role, the candidate must be a US Citizen with an active Secret Clearance.

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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