MCIS Program Manager
Seattle, WA

Job Description

Position Description Benefits Supplemental Questions

The City of Seattle is a commercial, cultural and advanced technology hub with over twenty-five (25) departments and agencies, and municipal court. We are committed to becoming a safe, affordable, vibrant, innovative, and connected city. Seattle IT in tandem with the Seattle Municipal Court (SMC) are seeking a highly motivated and qualified professional to fill the role of MCIS Program Manager to manage the implementation of the new Municipal Court Information System (MCIS 2.0); a digital and business transformation project. This position will have a matrix reporting to SMC's Court Administrator and Seattle IT.

Seattle IT provides technology leadership for the city enterprise, developing common standards, architectures, and business solutions; focused on delivering best-in-class digital services in developing scalable, sustainable solutions that enable departments to deliver city services more efficiently and effectively to constituents. Seattle IT harnesses the power of technology and telecommunications to facilitate city government serving Seattle's residents and businesses.

The Seattle Municipal Court (SMC) is one of the highest volume Courts of Limited Jurisdiction in Washington State. SMC is an innovative court with a community-based approached to judicial administration. The court adjudicates all misdemeanor and gross misdemeanor crimes, infractions, and civil violations authorized under the Seattle Municipal Code and certain Revised Code of Washington Statutes.

The Municipal Court Information System (MCIS) is a legacy system, developed internally in 1990 using IBM Informix platform to capture key court case events. The Seattle Police Department, City Attorney, King County Department of Public Defense, King County Jail, the Department of Licensing, State Administrative Office of the Courts (AOC), and all criminal justice-related stakeholders rely on MCIS. The court is mandated to provide a continuous permanent record of court case events, including dates, hearings, and outcomes. MCIS also tracks defendant compliance with court-ordered sanctions and tracks all related fines, costs, fees and restitution. The replacement of MCIS is a multi-million-dollar, multi-year project. The project is transitioning from the first phase of the project (selecting a vendor) to the second phase of the project (implementing the selected COTS system).

The ideal candidate for the MCIS Program Manager position:

* Is a professional leader who inspires trust and enthusiasm;
* Excels in building strong relationships with key stakeholders and can navigate a matrix reporting structure between two branches of government (Seattle IT and the Seattle Municipal Court);
* Can think critically using strong analytical skills;
* Has expert level skill and experience in managing highly complex IT projects from development and planning to deployment and closeout;
* Understands formal change management programs and models;
* Holds a BA or higher in Project Management, or related field.

If this sounds like you, please consider the MCIS Program Manager term limited assignment. The court anticipates this assignment to last three years. Depending on project readiness, this term limited assignment may be extended. This position is open until filled. We will begin reviewing applications on July 16. To ensure consideration, please apply by this review date.

Job Responsibilities:

* Manage complex programs and projects spanning multiple stakeholders, business partners, city departments and agencies.
* Work with selected vendor's team to ensure an integrated project plan is created and followed.
* Manage project management team and enable a high-performing operating culture to deliver successful project outcomes.
* Deliver full scope of project(s) on time and within budget.
* Apply project management skills including direction, monitoring, and general oversight for project teams, vendors, contractors, consultants and staff.
* Develop and oversee development of detailed project plans containing a well-defined work breakdown structure, activities & tasks, dependencies, a resource-loaded schedule, resource plan, risk management plan, quality plan, acceptance plan, financial plan, communications plan and procurement plan. As projects require, develop logistics plans, training plans, or other specialized plans.
* Supervise execution activities such as monitoring and controlling overall plan and deliverables; report to stakeholders and management on status of schedule, cost, quality, change, risks & issues, readiness, and acceptance.
* Meet financial objectives by forecasting requirements; preparing the project's annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
* Ensure business analysis activities are completed during project management that:
* Demonstrate requirements are developed, maintained, and traced;
* Ensure the voice of the business is heard;
* Fully define and adopt processes required during the project deployments; and
* Develop or document operational business processes, operational support plans, and operational governance frameworks affected by the outcome of the projects prior to closeout.


* Conduct project closeout activities including lessons learned, requirement/scope validations, schedule and budget performance, the handover to O&M (operations and maintenance), and closeout of all contracts and financial reporting.
* Participate as a contributing member of Seattle IT by raising project management standards and following the city's Project Stage Gates throughout the lifecycle of this project.

Qualifications: Minimum Qualifications:

* Bachelor of Arts/Science in Management of Information Systems, Systems Development, or Project Management (or related field).
* 10+ years of experience providing expert level project management on highly complex projects. (degree of complexity is reflected in the size of the project, cost of the project, size of project team, depth and breadth of project manager role and responsibility, span of project impact (i.e., enterprise-wide, multi-departmental, or having a major market or external impact)).
* Professional experience in the following areas:
* Managing a team of professionals to include Project Managers and Business Analysts.
* Developing and deploying project best practices from planning through project closeout.
* Managing projects using various Software Development Lifecycles (SDLC).
* Utilizing formal change control and change management programs/models.
* Writing RFPs and working with third party vendors in the acquisition or development of solutions.


* Excellent leadership and political awareness within a political/government/public environment.
* Strong vendor management skills to include contract negotiations, writing statements of work and working with management.
* Excellent written and oral communications skills and the ability to communicate effectively with technical teams, executives, business teams and external agencies.
* Skilled in influencing stakeholders and driving decisions to closure; adept at moving executive and senior management to action.
* Technical background with Commercial Off-The-Shelf (COTS) based implementation.
* Strong analytical and critical thinking skills.
* Process oriented with strong attention to detail.
* Proficiency using Microsoft Project, Visio, SharePoint, and Office products.
* Demonstrated success working in a matrix reporting structure.

NOTE: Equivalent combinations of education and experience will be considered for the required qualifications.

Desired Qualifications:

* Master's in Management of Information Systems, Systems Development, or Project Management (or related field).
* Formal certification, training and/or experience in Organizational Change Management, Organization Development, or Process Improvement.
* Professional Certification in Project Management (PMP or equivalent).
* Knowledge of IBM Informix platform or another comparable mainframe application.

Additional Information: Hiring Process:

Applications will be reviewed on an ongoing basis with preference to those received by July 16, 2019. Qualified candidates must submit the following to be considered:

* Completed NEOGOV online application.
* Cover letter describing your project management experience and expertise and how these align with the MCIS 2.0 replacement project.
* Current resume indicating relevant experience and education.

Your application will not be reviewed if these items are missing or incomplete. The court will review any information provided in your application package. Misstatements or falsification of information will eliminate you from consideration and/or employment if discovered after selection for the position. Attaching or pasting a cover letter and resume alone is not a substitute for completing the application itself. Only those applicants selected for an interview will be contacted.

* A job offer is contingent upon verification of credentials and successfully passing the court's background check. The background check includes a criminal history background review, fingerprinting, reference checks and verification of education credentials.
* The full hourly compensation range for this job classification is listed above
* For more information on the Seattle Municipal Court, visit www.seattle.gov/court