Managers, Technical Product Support Western Union
San Francisco, CA

Job Description

Western Union is changing. Yes, we're the company that moves money around the world quickly and reliably in 200 countries and territories. We are also present in over 510,000 locations bringing immense distribution convenience to our consumers. But we're on the cusp of becoming much more than that. Our vision is to be the preferred financial services provider for the underserved - billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today's global consumers and businesses. So if you're looking for a company on the move - and truly one of the most diverse work environments on the planet - then Western Union could be for you.

Right now, we are seeking Managers, Technical Product Support, based at Western Union's location in San Francisco, California.

Managers, Technical Product Support for Western Union (San Francisco, CA) - Work on all software development activities for Web and Mobile App configuration and customization related changes for North America region. Work on the Web and Mobile requirements provided by regional product and marketing teams and come up with design and solution options. Collaborate with other business and software development stakeholders for integration requirements on dependent systems. Make necessary code changes for Web, Mobile and/or Middleware; perform unit and integration testing on non-production environments and merge changes in GIT repository. Work with regional stakeholders in verifying features and get sign off before release to production. Coordinate with DevOps and release teams for deploying changes from non-production to production environments. Work with other regional development teams in adopting changes related to their regions. Communicate status of features being rolled out with regional stakeholders. Manage day-to-day activities of the region through communication with relevant stakeholders and other project teams as necessary to ensure project deliverables. Work on continual process improvement activities.

Requirements include a Bachelor's or Master's degree in Computer Science, Applied Computer Science, or related; and progressive, post-bachelor's experience (5 years following Bachelor's or 3 years with Master's) as a Project Manager, or related occupation, which must include some experience with: Front end programming using HTML, CSS, Angular JS, Javascript, JSON & Rest; Middleware programming in Java, Webservices and NodeJS; DB programming in Oracle and SQL Server; Android and iOS mobile app development and release process; Work on design and solutioning of software features and components using specification & workflows; Agile project management methodologies; Managing Software Development project activities across all project phases, including initiation, planning, execution, monitoring, control & closure; Using project tracking tools including Jira and Confluence for project monitoring & bug tracking; Collaborate with stake holders from planning through release of features. Must also be certified in PMP, CSM.