Manager - UX Architect
Boston, MA

Job Description

Challenging convention. Trying new things. Reshaping an industry.

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.

If having a hand in transforming one of the world's oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.

UX Architect - Manager

A UX Architect can articulate a clear design solution and align others to that goal. The needs of this role take different forms that vary across each project, but in all cases the UX Architect is expected to follow and manage a self-defined process. In some instances, they may need to manage other UX resources in a skill group leadership perspective. A UX Architect is expected to drive and own design definition, execution and delivery at the project level, and is expected to drive 2-3 design tracks at a time and across multiple Products as the UX process owner, typically multiple direct or indirect reports. The UX Architect is also expected to have an opinion: provide big-picture analysis, identify potential project risks and process improvements, manage scope (and point out any scope creep) and ensure alignment with other UX tracks, as well as help with creation of delivery artifacts when needed.

You are an experienced Interaction designer with 7-10 years' experience and a solid background of balancing great design with solid UX process management. You can drive successful solution for complex design problems. You can lead design discussions to stakeholder consensus using a mix of compromise and pragmatism, and then iterate with your team to knock it out of the park. You understand Lean UX methodology and use rapid iteration and validation to identify and close on a solution approach. You aim for the hard parts first, because they present the greatest challenge with the biggest unknowns, knowing that the rest will follow suit.

Responsibilities:

* Managing and advising Legacy product Dot-release/Enhancement or Customization


* Leading Highlander product release design


* Leading Design system release definition/ documentation


* Identifying and driving Rich prototype definition and production for Research


* "Quick Wins" process advice and management


* The production and delivery of design that meets business needs, Product requirements, and maps to the standards and patterns supported by the Design System Library


* Identifying strategy and approach


* Making key design decisions based on a solid understanding of Overall Business strategy and objectives, the Product, and the Platform


* Reaching out to Platform and Design System teams for clarity and validation during design iteration


* Identifying process risks and driving process improvements when necessary to improve


* Setting up all UX-focused meetings, design reviews, and workshops with identified key project stakeholders


* Setting up and driving any Internal UX reviews (when more than one UX resource is assigned to the project)


* When integrated with a development project, work with the PO to identify the appropriate UX Stories and Tasks that support UX process and embed into VSO/Jira



Requirements:

* BA/BS degree in HCI, UX, Art & Design, or a related design field, and equivalent practical experience


* Clear, proven design leadership skills


* A comfort level with identifying what success looks like


* Strategic working understanding of IA and interaction design


* Fluency facilitating & leading brainstorming and design thinking sessions


* Proven hands-on design skills for enterprise UI, including an online portfolio with a range of design work demonstrating aesthetic talent and smart design thinking that you can speak to.


* Proven experience leading teams of 2+ UX resources to a successful design solution, and be able to speak to how you leveraged those team members and got them to be successful


* Proven experience delivering at least 1 UX design solution against a well-defined design system/front-end framework such as Bootstrap or Foundation


* Demonstrated experience in crafting usable digital interfaces for products


* Team player and proactive, precise communicator



Nice to Have:

* Product company work experience


* Experience working with Zurb Foundation


* Experience as a front-end developer, using HTML, CSS, JavaScript, JQuery, etc.