Job Directory Manager Unified Communications

Manager Unified Communications
Dallas, TX

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Job Description

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Audio Services to join our KPMG Technology organization.


* Utilize Cisco network management software and hardware to identify and correct problems with the voice communications equipment and provide configuration and problem resolution support for the company's Voice platforms; Manage projects with vendors, to install equipment for new and renovation facilities
* Evaluate with engineering team and assist with implementing new technologies for voice communications and explore options on programming required to monitor and maintain Voice platforms; Lead efforts to diagnose and resolve complex system configuration, production and deployment problems
* Lead and perform equipment, software, and firmware updates as recommended by industry standards and directed by the Engineering Team
* Research and investigate new and current VoIP tools; Work with architecture team on platform recommendations and perform testing in a lab environment
* Train and assist Sr. Technology resources, for site implementation and VoIP platform troubleshooting; Perform routine system administration tasks including OS and application patches, upgrades and backups
* Build, maintain, and promote strong technical documentation


* Minimum of five years of IT Experience in supporting, maintaining, and configuring Cisco network equipment and operating systems
* Bachelor's degree from an accredited college/university or equivalent work experience
* Experience with implementation, operation, optimization, and how to secure different facets of the KPMG Unified Communications (UC) environment
* Hands on experience with network routing, switching, and firewall platforms
* Design and implement changes to the Nectar UC monitoring infrastructure, Oracle Acme packet platform and Skype for Business Server 2015
* US Citizenship is required

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

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