Manager, Software Development - Supply Chain Planning T-Mobile USA
Bellevue, WA

Job Description

The Manager, Software Development for Supply Chain Planning owns the product definition and delivery for a subset of forward and/or reverse planning and demand forecasting capabilities within the overall Supply Chain for the T-Mobile enterprise.

T-Mobile has 5,500+ Supply Chain Retail stores of distribution and a complex assortment of 800+ skus at any time and requires sophisticated Supply Chain Planning capabilities to fulfill our brand promise to consumers. He/She will guide small, medium and large IT projects from inception to delivery in the Supply Chain Planning space. Works directly with the business and users to ensure that solutions satisfy business needs, proper requirements are established, and solutions are created (via external development) and implemented successfully. Guides selection of software and ensure proper use/fit for purpose, seeking to reduce customizations while aligning to best practices and bringing to bear the most sophisticated capacities that the business requires. Stays with the project from inception to delivery, while guiding teams of Project Managers, Business Analysts, and Developers via matrix relationships.

* Owns the technical product roadmap for complex or cross-platform solutions
* Partners with business, internal/external stakeholders and leadership to understand current customer experiences, identifies areas of opportunity, create and manage product vision and roadmap
* Leads and manage product backlog and priorities with our business and technology partners
* Leads product backlog grooming sessions partnering with key resources
* Manages the "big picture" of challenges impacting the customer experience, including the technical, functional, process, and policy considerations, and creatively defines and implements solutions to those challenges Informs and evangelizes a strong customer focus and customer experience that aligns decision making with IT investment choices and prioritization
* Informs and evangelizes a strong customer focus and customer experience that aligns decision making with IT investment choices and prioritization
* Works with business to identify and articulate initiative scope, benefits and ROI
* Collaborates with stakeholders to plan and manage product releases
* Develops and communicates a point of view on complex technical topics. Align multiple domains, both technical and non-technical, on this common vision
* Manages capacity/work planning

As America's Un-carrier, T-Mobile USA, Inc. (NASDAQ: "TMUS") is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The company's advanced nationwide 4G and 4G LTE network delivers outstanding wireless experiences for customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile USA. Inc. provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile. For more information, please visit http://www.t-mobile.comRequired Skills:

* 1-3 + years in a supervisory role
* 7+ years of relevant Product Management, Product Owner, Business Analyst, and System Analyst experience in an agile software product development environment with a focus on one or more of the following functional areas: merchandise planning, demand forecasting, fulfillment planning, return & repair planning
* Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies, across multiple teams
* Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences
* Experience with Agile backlog/project management tools
* Experience with successive elaboration and ability to develop initiatives, features and user stories that the DevOps teams can ingest
* Experience in delivering large and complex business/technology initiatives
* Proven ability to effectively and efficiently communicate with leadership, technical and non-technical audiences while employing a high degree of collaboration and influence
* Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions
* Proficiency in MS Office suite

Relationship and People Management

* Interviews and hires qualified team members, striving to improve T-Mobile bench strength and augmenting product or project teams with contract staff when required
* Provides coaching and direction to the team that drives action and enables achievement of performance and operational goals
* Supports team in creating training and career development plans and ensures assignments with increasing levels of responsibility are given to staff
* Manages technical relationships with assigned vendors, including driving features and function requests for inclusion in future product releases