Manager - IT Operations
Piscataway, NJ

Job Description

Overview

The LWTA Infrastructure Team actively supports IT systems and Infrastructure throughout the organization and is an integral part of operations and our company's success. The Infrastructure Operations Manager will lead a team of Infrastructure Analysts and be the main point of contact for managing the day to day operations of our technology platforms. This function will work directly with internal liaisons and third-party partners to manage LWTA technology platforms in Canada, the US, and Mexico.

Responsibilities

This individual will be responsible managing the daily operations of the IT Operations team. Primarily this involves managing the daily care and feeding of Infrastructure systems and processes. The successful candidate with work closely with their peers on the team to on-board and support the various systems and processes that make up LWTA's network infrastructure. Supported technologies will include:

* Active Directory support
* Anti-virus support (client and server)
* Backup Systems support
* Data Center Management
* Partner Relationship Manager
* MFP (multi-function printer) support
* Mobile Device Management
* Office 365 support
* Patch Management (Client)
* Patch Management (Server)
* Storage administration (both file and block)
* Unix server support
* VMware support
* Windows server support

Qualifications

* 7-10 years of experience
* Excellent communication and customer service skills
* Experiencing managing a team
* Agile team player
* Self-starter with the ability to solve problems and work independently
* Bachelor's degree or certifications preferred