Job Directory Manager, Financial Services Systems and Processes

Manager, Financial Services Systems and Processes
Parsippany, NJ

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About

Job Description

Wyndham Hotels & Resorts is now seeking a Manager, Financial Services Systems and Processes to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Job Summary

The Manager of Billing Systems and Processes will lead and administer all technical systems and process workflows for the Financial Services department, including Billing, Cash, and Accounts Receivable teams. The position will be responsible for complete system setups for various Oracle components, including chain and cat code creation, tax setups, bank setups, revenue recognition setups and maintenance, and WynPay maintenance. The role will also lead Oracle system testing on behalf of the department along with implementing and testing new Oracle features. In addition, the role will be the Billing department business project management lead for all projects impacting the department, including new initiatives such as billing interfaces or new process workflow tools such Salesforce. The role will have daily interaction with IT and other internal departments requiring enhancements or additions to the current billing processes. Lastly the individual will collaborate with Billing Department team members to identify opportunities for improvement to existing billing processes

Lead and administer all Financial Services technical systems, including complete system setups for various Oracle components, such as chain and cat code creation, tax setups, bank setups, revenue recognition setups and maintenance, and WynPay maintenance

Project management lead for all projects impacting the department, including new initiatives such as billing interfaces or new process workflow tools such Salesforce

Lead Oracle system testing on behalf of the department along with implementing and testing new Oracle features.

Collaborate with Billing Department team members to identify opportunities for improvement to existing billing processes

Administrator for Department SharePoint site and future Salesforce implementation; in addition to maintaining and creating new SQL's for the department.

Complexity

The Manger of Billing Systems and Processes will operate with a high-level of autonomy and empowerment to make technical system decisions within appropriate approval guidelines. Their decisions and ability to complete testing and implementations in a timely manner have a significant impact on the ability of the team to meet their goals, which in turn impact WHR's ability to meet its financial targets.

Scope/Financial Responsibility

The Billing Team is responsible for invoicing over 8,000 franchisees on a monthly basis. The Billing Team process an average of 100 License Agreement Contracts and 1,500 Miscellaneous Agreement Contracts on a monthly basis. The Billing Team also processes an average of 6,127 line items out of an average of 254 Oracle Mass Uploads on a monthly basis. The WHG monthly average total billing amount is $73,000,000. The Manger of Billing Systems and Processes will be responsible for ensuring the department systems are collaborated to allow the team operate at high level or efficiency and productivity.

Education & Experience

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