Manager - Field Engineering (Professional Services)
Boston, MA

Job Description

Challenging convention. Trying new things. Reshaping an industry.

The team at Duck Creek helps insurance companies bring amazing ideas to life quickly and easily with software that thinks and works like they do. We're fueled by sharing ideas openly, challenging conventions, trying new things, and valuing "Why not?" over "Why?" Our certainty that there is always a better way to do things keeps carriers ahead of their competition and is helping to reshape an industry.

If having a hand in transforming one of the world's oldest and largest industries into a standard for innovation, open exchange, and peerless user experience sounds exciting, let us know. We may be looking for you.

Senior Field Engineer

Requirements:

* Bachelor's Degree in Computer Science.


* 7+ years related industry experience in system development and implementation.


* Extensive hands on experience with C#, SQL, Visual Studio, Microsoft Foundation technologies, Windows Server 2003/2008 administration and configuration, JavaScript, XSLT, XML, HTML, CSS, AJAX.


* Experience/knowledge of Billing software applications.


* Experience/knowledge of software development life cycle for billing software.


* Experience with .Net Solutions and SQL and relational database design.


* Experience with XML and XSL.


* Experience with systems integration (Policy, Billing, Claims, Reinsurance, third-party systems).


* Experience with implementation of Duck Creek Example Platform solutions for Policy Administration, Billing and/or ASW Claims a plus.



Responsibilities:

* Assist in defining and reviewing the technical requirements for the application, including security, integration, performance, quality, and operations requirements.


* Design individual technology components of the application development, execution, or operations architecture.


* Work with other designers and the Technical Architect to make sure that the architecture components interact to fulfill the requirements and meet performance goals.


* Develop application prototype and conduct conference room pilot to evaluate solution options.


* Confirm the completeness and consistency of the design deliverables. Resolve any inconsistencies discovered.


* Inform the Technical Architect and Project Manager of any issues that may affect any other project areas.


* Participate in quality management reviews as outlined in the Quality Management practice to ensure adherence to all quality management plans and standards.


* Complete technical designs that are in line with the technical requirements, following the applicable design standards and ensuring that those designs are functionally/technically sound and integrate with other related system components.


* Identify and communicate issues and risks to the team lead or end user to facilitate timely resolution.


* Participate in transitioning the designs to the developers to ensure a clear and complete understanding of the designs.