Manager Engineering - Tech Ops
Watertown, MA

Job Description

Job Summary

We are looking for a Manager of Site Reliability Engineering to join our team within our Infrastructure as a Service division. IaaS ensures the continuous availability of the technologies and systems that are the foundation of athenahealth's services. We are directly responsible for thousands of servers, petabytes of storage, and handling thousands of web requests per second, all while sustaining growth at a meteoric rate. We enable an operating system for the medical office that abstracts away administrative complexity, leaving doctors free to practice medicine.But enough about us, let's talk about you.

You're a technologist at heart and a leader with a passion for developing top talent. You are a curious team player, someone who loves to explore, learn, and make things better. You are excited to uncover inefficiencies in business processes, creative in finding ways to automate solutions, and relentless in your pursuit of creating the perfect fix. You love the technical work, but you recognize that growing a strong team is paramount in importance when it comes to solving some of the organization's biggest challenges.

The Team: We are a bunch of Site Reliability Engineers who are passionate about reliability, automation, and scalability. We use an agile based framework to execute our work, ensuring we are always focused on the most important and impactful needs of the business. We support systems in both private and public cloud, and make data driven decisions for which one best suits the needs of the business. We are relentless in automating away manual, repetitive work so we can focus on projects that help move the business forward.

Job Responsibilities

* Rapidly detect, triage, and restore operations to critical business functionality
* Develop software-based, automated solutions to core business processes
* Lead and develop a multidisciplinary team of Site Reliability Engineers responsible for ensuring product success through strategic use of technologies such as Linux, Oracle, private/public cloud, monitoring, storage, load balancing, and CI/CD
* Drive tri-annual release planning for teams within span of control; Contribute to the annual strategic planning process.

Typical Qualifications

* 1-3 years of team leadership experience in a technical operations environment.
* Proficiency with Linux OS and Oracle databases required
* Expertise in monitoring and scaling environments
* Expertise in public/private cloud IT infrastructure
* Expertise in building and consuming APIs

About athenahealth

* Our Mission: To unleash our collective potential to transform healthcare.
* Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to a number of restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee café and food trucks that rotate every day.
* Our Culture: If you crave transparency, innovation and the ability to make an impact, you've come to the right place. Being an athenista is all about taking initiative, questioning the norm, making things radically simple and celebrating diversity. Our 5,100+ employees work hard towards a cause that impacts every one of us, healthcare, and we take the time to celebrate company accomplishments and our people.
* Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), tuition reimbursement, collaborative work spaces and dog-friendly offices - just to name a few.