Job Directory Mainframe Operations Manager

Mainframe Operations Manager
Allen, TX

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Job Description

Experian IT Services is the centralized technology organization that globally supports all of Experian. Our organization is comprised of about 2,000 employees across the globe supporting and improving our business-critical IT environment/ecosystem. Experian IT Services includes Infrastructure Services, Cyber & Information Security, and Enterprise Architecture. We drive growth through reusable technology providing quicker time to market for solutions, increased productivity, and a more secure environment

Experian is the leading global information services company, providing data and analytical tools to our clients around the world. We have always believed that data has the potential to transform lives and create a better tomorrow. We are transforming data into something meaningful: helping businesses to manage credit risk, preventing fraud, targeting marketing offers and automating decision making. We have been named one of the "World's Most Innovative Companies" by Forbes for 3 years in a row. Experian has operated at the center of Big Data since before the phrase was coined. Few companies can offer information services on an equivalent scale.

The Mainframe Operations Manager is responsible for managing day-to-day operations and ensuring highly responsive performance of the mainframe infrastructure which supports critical high-transaction applications on two (2) production IBM z-series mainframes and 2 DR systems.

The z/OS production systems are online and batch using primarily DB2 and CICS.

Specific responsibilities of this position require providing leadership and management to ensure the team delivers efficient and cost-effective provision of mainframe services including:

1.Engineer, install, maintain and customize IBM z-series or later processors running the z/OS operating system in a Parallel Systems Complex (Sysplex) environment to support 24x7x365 availability. Expert knowledge is required for core z/OS functions, mainframe network products, and related subsystems.

2.Provide configuration, implementation and maintenance support for z/OS-related ISV products and apply latest maintenance concurrent with the z/OS maintenance cycle.

3.Maintain an up-to-date mainframe knowledge base to include Mainframe Standard Operating Procedures (SOPs), infrastructure logical and physical diagrams, system configuration baselines, implementation plans, back-out plans, system recovery plans, maintenance plans, system upgrades, off hours callout and escalation procedures, and a record of all system changes.


* Bachelor degree (experience considered in lieu of degree)- Minimum 9 years' relevant experience
* Must have at least three years' experience leading operations in an IBM z-series mainframe environment.
* Must have five or more recent years of demonstrated advanced, hands-on, experience with IBM z-series mainframes and associated software.

Experian is an Equal Opportunity Employer. Anyone needing accommodation to complete the interview process should notify the talent acquisition partner. The word "Experian" is a registered trademark in the EU and other countries and is owned by Experian Ltd. and/or its associated companies.

EOE including Disability/Veterans

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