Job Directory Lookback Specialist

Lookback Specialist
Los Angeles, CA

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Job Description

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.

Job Title: Lookback Specialist


Coordinates activities associated with isolation and destruction of unsuitable plasma received in the Plasma Logistic Center (PLC). Ensures the removal and/or capture of available unsuitable plasma units prior to shipments.

Essential Job Duties and Responsibilities:

* Communicates with donor center management on a frequent basis to verify that information provided is accurate and sufficient for the purpose of identifying and locating target plasma units.
* Receives, logs and files incoming lookback alerts. Maintains documentation of active and closed alerts. Ensures all documentation from donor center is legible and correct.
* Ensures plasma units identified in the lookback alert that are part of the in-house inventory at the PLCs are marked for removal in inventory control system.
* Functions as liaison with internal and external customers, providing all necessary information as to target plasma unit identification / location for the purpose of enabling removal / destruction at remote locations.

Additional Responsibilities:

* Must be available to work extended hours to fulfill requirements of processing lookback alerts.

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.



* High school diploma or GED
* Must have at least 1 year clerical experience in an office environment
* Data-entry

EQUIVALENCY: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate's degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor's degree.


Working knowledge of proprietary software and Microsoft Word and Excel. Should be able to communicate well verbally and in writing, with focus on the ability to influence internal groups to correct or provide information in an urgent manner. Must be able to work with minimum supervision and must have the ability to evaluate situations in terms of potential risks and make recommendations to minimize, deter, or eliminate. Must be detail oriented.


* Use and familiarity in common computer software applications including Microsoft Word, Excel, Outlook, and Access.
* Knowledge and training in proprietary software (SGP/DMS).
* Must be available to work extended hours to fulfill requirements of processing lookback alerts.
* Must possess drive, diligence, and an attention to detail.
* Must be able to work with minimal supervision.
* Must possess good verbal and written communication skills.
* Must be able to take direction from the Coordinator, Supervisor, and/or Director.
* Ability to provide input for and assist with implementation of departmental improvements.
* Ability to perform varied tasks involving creativity, analysis, and problem-solving.
* Open to train and become certified in cross-functional departments.
* Must have legible handwriting.
* Ability to read and write English language.
* Ability to read and review documents for up to four (4) hours at a time.
* Some lifting required.

#CB2019, #BiomatUSA, #GrifolsJobs

GRIFOLS IS AN EQUAL OPPORTUNITY EMPLOYER: Minorities / Females / Disability / Veterans

"We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for our donors/customers."

Location: NORTH AMERICA : USA : CA-City of Industry


Address: 13111 Temple Avenue, City of Industry, CA 91746

Contact: Alex S. Contreras, HR Staffing Partner III - (323) 441-7952

Learn more about Grifols

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* Follow us on LinkedIn: https://www.linkedin/company/grifols/

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