LMS Administrator
Dallas, TX

Job Description

Job Summary

This position is responsible for administering employee training through the Learning Management System (LMS), including testing and posting new content, troubleshooting administrative and user technical issues, ensuring accurate audience assignments, documenting processes, and developing reports and queries for a variety of internal needs.

Essential Functions Liaison with subsidiary Human Resources and functional departments to implement training curriculum relating to e-Learning Work with the eLearning vendor and internal data sources to administer e-Learning courses to appropriate audiences in a timely manner Develop, organize and apply a training communication plan and calendar Prepare accurate and consistent reporting for business owners and auditors Partner with HRIS to evaluate business requirements related to using and configuring LMS application Primary contact for troubleshooting and resolving user issues Work with functional departments and subject matter experts to create and manage system-level learning assignments i.e. regulatory, compliance, sales division Make recommendations on future improvements to content management, workflow processes, and user experience Assist with edits to existing courses using eLearning authoring tools Other functions as needed. Job Requirements

* Bachelor's degree in communication, information technology, education, or a related field is required
* Minimum 3 years' experience supporting eLearning
* Working knowledge of eLearning authoring tools, such as Captivate and Articulate Storyline is a plus
* Experience in banking and/or mortgage is a plus, but not required
* Excellent communication skills, both verbal and written
* Demonstrated ability to interact effectively with various levels within the organization
* Ability to demonstrate excellent detail orientation, critical thinking and analytical skills
* Ability to meet deadlines and adapt quickly to a rapidly changing environment
* Strong PC skills, including Microsoft Office Suite
* Strong customer service orientation
* Display time management, organizational and problem-solving skills

About the Company

With $13.5 billion in assets and $1.9 billion in common equity as of September 30, 2017, Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, financial advisory and insurance through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, HilltopSecurities and National Lloyds. PlainsCapital Bank is the 6th largest Texas-based bank by deposits. PrimeLending is a mortgage originator ranked 6th in the U.S. for purchase units in 2015. On Jan. 1, 2015 Hilltop announced that it had completed its acquisition of Dallas-based SWS. SWS's broker-dealer subsidiaries, Southwest Securities, Inc. and SWS Financial Services, Inc., became subsidiaries of HilltopSecurities. Hilltop also includes National Lloyds, a niche property and casualty underwriter providing homeowners insurance for low value dwellings. With origins dating back to 1948, National Lloyds has an established Texas presence and is based in Dallas, TX. The Hilltop Holdings family of companies employs approximately 5,500 people in approximately 475 locations in 44 states and the District of Columbia.