Job Directory Level II Tech

Level II Tech
Fort Worth, TX

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Job Description

Core Responsibilities:

* Work independently or in a team environment with minimal supervision
* Diagnose and repair Electrical. HVAC, suspension, Pneumatic and Brake Systems
* Provide training, assistance, and mentoring of fellow coworkers
* Respect and care for the customer and their equipment
* Develop personal professional and technical skills on an ongoing basis
* Act as a worthy representative of Prevost at all times
* Foster teamwork and improved communications between sectors at all times
* Respect the rules and guidelines of the company
* Demonstrate leadership through application of the RED CARPET POLICY
* Uphold and promote corporate core values
* Comply with the quality and safety standards of the organization.
* Provide customer service while upholding the level of performance and quality and quality of the motor coach to ensure repeat business and continued loyalty of our customers.
* Diagnose and repair customer equipment
* Complete documentation thoroughly and timely according to company requirements
* Maintain a clean and safe work environment on a continuous basis
* Verify the materials and equipment used in compliance with ISO guidelines

Knowledge, Skills & Ability:

* Pass required aptitude test
* Advanced troubleshooting and diagnostic abilities
* Go to type person in areas of expertise
* Ability to look up parts efficiently and independently
* Assist customers over the phone with technical issues and / or questions
* Fill in for team leader when needed
* Be proficient in electronic media and laptop use

Required Education and Experience:

* High school diploma, GED or Equivalent or graduation from a certified Technical school
* Maintain all requirements for Level 1 and Level 2 technician
* 4 years of qualified mechanical experience substituting one year of related technical training for a year of experience
* Proactively acquire and expand knowledge of the latest technology and systems in the industry

Minimum Requirements:

* Possess comprehensive set of tools requires to perform function of a level 3 technician
* Ability to read and write
* Comply with DOT physical standards
* EPA certifications for the safe handling of refrigerant

Physical Demands:

* Standing long periods of time
* Exposure to extreme weather variances
* Lifting heavy objects

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